Customer Service Representative

2 weeks ago


กรงเทพมหานคร, Thailand JAC Recruitment Full time

**CUSTOMER SERVICE REPRESENTATIVE - Chemical Business**:

- Job title:
- CUSTOMER SERVICE REPRESENTATIVE - Chemical Business- Location:
- Bangkok- Specialisation:
- Chemicals- Salary:
- THB 40,000 - 50,000 (Annual)- Reference:
- PR/114012- Contact details:
- Thitiya Ratanatraiphop (Nook)- Job published:
- February 27, 2024 13:49**Job Title: Customer Service Representative**
**Industry: Chemical**
**Location**: Bangkok-
**Responsibilities**:

- Address customer concerns, resolve issues, and provide appropriate solutions.
- Build and maintain strong customer relationships.
- Receive and process customer orders accurately and efficiently.
- Coordinate with internal departments to ensure timely order fulfillment.
- Monitor order status and provide updates to customers.
- Develop a deep understanding of the company's chemical products and services.
- Assist customers in product selection and provide technical information.
- Maintain accurate and organized customer records.
- Prepare and process necessary documentation related to orders, shipments, and customer interactions.
- Collaborate with the sales team to relay customer feedback and insights.
- Communicate proactively with customers regarding product updates, promotions, and other relevant information.

**Qualifications**:

- Bachelor's degree in Business, Chemistry, or a related field is preferred
- Previous experience in customer service, preferably in the chemical or related industry.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to multitask and work efficiently in a fast-paced environment.

LI-JACTH
- #citybangkok



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