Customer Service Representative

19 hours ago


ระยอง, Thailand PTT Global Chemical Plc. Full time

**Major Responsibilities**:

- In liaison with customers, commercial representative, finance and accounting, refinery oil movement and/or related party for sales process in order to lifting products as plan per contract’s terms and conditions.
- Perform billing in SAP by issue invoice, debit/credit note and collaborate with customers for payments and dunning process.
- Prepare product lifting performance and sales report of each product and analyze sales performance for improvement to maximize benefit to GC.
- Coordinate with clients to ensure the customers receive the best service and maintain the customer’s relation.

**Qualifications**:

- A Bachelor degree in Business Administration or Finance and Accounting or other bachelor degree.
- At least 3 years of total experiences in customer service area is preferable.
- Understanding of petroleum and/or petrochemical business.
- Strong understanding of customer and market dynamics of business.
- Good inter-personal and communication skills.
- Have a problem solving and analytical skill to interpret sales performance.
- Experience in handle stress created by trading activities.



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