Key Account Management-logistics Commercial Mcl

1 month ago

Thailand Lazada Full time

Location:
**Thailand**
- Department: Commercial- Location: Thailand- About the job
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives.

Your Responsibilities

To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)
To monitor monthly performance against set targets ensuring that immediate actions address deviations.
To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

**Job Requirements**
- Results oriented, strong follow up and negotiation skills
- Dynamic personality who can react quickly to a changing environment with the ability to work under pressure
- Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence others
- Strong analytical skills backed by intermediate knowledge of Excel with ability to interpret data to understand root causes of performance and identify trends
- Organized and structured, with ability to efficiently navigate and grasp cross functional topics (from operation to business development)
- Experienced in leading end-to-end operation processes, including inventory management, continuous improvement, in addition to forecast and planning

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