Program Manager

5 months ago


Thailand Ceva Logistics Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

You are to be focal contact point for CEVA BKK for all WD shipment. Responsible for Customer Experience through the Management of various Touch Points in the Supply Chain.

WHAT ARE YOU GOING TO DO?

You will be focal point for BKK and keep close coordination and communication with all CEVA AP station, USA & EMEA region. Track and Trace shipments in order to monitor OTP with on-time update in customer tools (OTM) once we found any delay that cause from origin & carriers. Follow up with all stakeholders and communicates effectively on urgent or critical shipments until delivery, irregularities, damaged issues, and other customer requests. Help to coordinate with all stakeholders if any operation issues in shipments that might impact for overall performance. Provide monthly and weekly report to support CEVA/WD KAM overseas for the status of shipments with monitoring until POD. Participate in QBR & SPR as decided by WD Global team and attend weekly meetings at WD BKK. Support adhoc projects of Key Account Management (KAM/BD) whenever it is required. Main task is to manage communication with CEVA origin to monitor shipments till end-user. Able to work independently and under pressure. Willing to work on shift duty (holidays, after office hours).

WHAT ARE WE LOOKING FOR?

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.


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