Customer Engagement Platform

We are working with a leading Insurance Technology company for a **Customer Engagement Manager **position **In this position you will** Lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction,...

**MAIN RESPONSIBILITIES**: - Responsible for rolling out and implement the marketing cloud in Thailand, along with the customers journeys, customized content & the channels for selected brands - Develop new customers journeys for new HCPs segments for top brands based on insights and 1rst party/3rd party data in Thailand - Lead internal monthly meetings to...

ABOUT UNILEVER Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann’s, Lipton, Wall’s, PG Tips, Ben & Jerry’s, Marmite,...

**Job Detail**: - Engagement Manager (ServiceNow) (80K-130K) (SDG-93926)- - Creating clear and concise project plans to both execute the project and monitor its progress and adjust along the way as needed before the project reaches its final stages and cut through bureaucracy steering teams to the final goal. - Efficiently managing against contract,...

**Solids Control Customer Engagement Coordinator**: **Mission**: The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement...

Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

Lead a team of Product Experts providing consultancy services to the teams in Professional Services, Customer Success, Pre-Sales and Support. Interpret business requirements to articulate the business needs to be addressed. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform. Collaborate with peer...

**Main Duties**: **Essential Duties and Responsibilities**: - Create, manage and maintain branding and communication strategies for loyalty programs. Overseeing direct communications with customers through our CRM tools and offline channels - Develop yearly marketing calendar with the design, concepts, implementation, and measurement. Those need to be...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Location**: Bangkok,Thailand **Terms & Conditions**: Full Time role, Unilever will not assist with relocation. **WHAT WILL YOUR MAIN RESPONSIBILITIES BE**: - Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further. - Conduct regular customer visit...

**Major Accountabilities**: - Drive growth strategies of Lazada and Konvy channels with sustainable vision to increase market share in the platforms and growth contribution to ACD division - Lead animation plan and ensure operational excellence including promotional planning, product portfolio management and onsite communication in sync with market teams -...

**Who are we?** At L’Oréal, there is never a dull day, the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the beauty industry. We currently offer a wide range of career opportunities for undergraduates and fresh graduates...

Department Account Management - TH Job posted on Sep 13, 2024 Employee Type Full Time Experience range (Years) 8 years - 16 years **Role **:Engagement Manager (Implementation Team)** **Location : Bangkok, Krung Thep, Thailand** **About Darwinbox**: Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building...

This job position is to report to a Culture Manager, you will Assist in organizing internal engagement events through AirAsia Workplace platform and promote the culture through internal branding regionally. - Provide daily news up-to-date of AA group for Workplace - Improve the quality of internal engagement events e.g. e-sports club, board game club, sports...

**Are you driven, results-oriented and a team player?** With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what...

Leading the strategy and development of a robust customer engagement program, including defining goals, gaps, customer segmentation, customer experience, and measurement of success for each channel. Drive implementation of telemedicine provider / telepharmacy / other tele consulting services incorporating to the existing customer/product journey for the...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service - Salary : 62K THB Location: Bangkok Shift: Mon - Fri 7am - 4 Pm Customer Success Specialist jobs continue to be on the rise...

Developing digital strategy, channel management, and monitor performance to deliver KPI as planned. Create media plan to co-ordinate with agency for bought, allocate own channels to increase awareness with Lotus s customer and drive positive earn in social media to achieve as planned. Testing, optimizing, and scaling performance marketing activities across...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...