Merchant Operation Coordinator
11 hours ago
**Job Description**:
**Life at Grab**
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
**Get to know our Team**:
The Merchant Operation team is a team responsible for ensuring day-to-day operation of both frontend and backend is going smoothly from end to end. We make an impact by improving merchant workflow and providing better merchant experiences on a regular basis. Our team is made up of young and energetic crews. If you are looking for a fun and challenging environment, then you should join our team
**Get to know the Role**:
**The day-to-day activities**:
- You will oversee multiple functions e.g., Merchant onboarding, Inventory Management, Post-Onboarding Optimization and more to serve our merchants to achieve more and more profitability
- Regularly create SOP and align with internal and external stakeholders to ensure business continuity
- Optimize and adjust the process to serve business needs and legal requirements
**The must haves**:
- You have a Bachelor's or Master's degree in a related fields (e.g. Business, Analytics, Statistics, Mathematics, Computer Science, Economics)
- At least 1-3 years’ experience in related fields
- Strong logical thinking and analytical skills
- Experience in Project Management is a plus
**Our Commitment**
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
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