Operations Support Executive
5 months ago
FUNNOW Group - The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the retail industry and remain committed to our vision of making people happy
Join us now, and let's make a difference together
**THE POSITION : Operations Support executive**
WHAT YOU’LL DO:
- Assist sales team to onboard new merchant on FunNow group platform.
- Train new and existing merchants using our products and services
- Assist customer success team to coordinate with finance for refunds
- Verify customer orders for any discrepancies
- Assist marketing team on setting up new promotions
- Share your insights on the merchant trainings with the team
WHAT YOU’LL NEED:
- Fresh graduates are welcome to apply
- Excellent Communication Skills
- Ability to present and conduct online trainings via video and static presentations
- Good command of spoken and written English and at least 1 additional languages (Mandarin/Cantonese/Thai)
- Past experience in face to face customer interaction is a plus
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