Head of Retail

2 weeks ago


กรงเทพมหานคร, Thailand PUMA Full time

**YOUR TALENT**:

- Bachelor’s Degree; preferably in Business, Management, or related field.
- At least 10 years retail management experience, including 3-5 years experience in being a leadership role.
- Strong Operational and Store Development experience, ideally from the Fashion/Sport/Lifestyle industry.
- Experience in O&O as well as Franchise operations retail business is essential.
- Experience of project management in integration of new technology, system or service providers is a plus.
- Fluency in the English language (speaking, reading, writing) at the business level
- Strong computer skills in MS Excel, Word and Power Point.

**YOUR MISSION**:
Retail Operations
- Develop and implement operating strategies for stores, ensuring these are understood and and executed at store level
- Through the management of Store Operations, drive chain-wide execution, consistency and compliance of PUMA operating, VM, Training and service standards, policies and procedures.
- Ensure high standards of store operations are achieved at all times, providing consumers with a high-quality shopping and brand experience
- Ensure compliance with local laws and regulations and make loss prevention a key operational discipline
- Provide support and work closely with 3rd Party Payment, Logistics Providers and External Call Centre to ensure superior operations and satisfying customer experience

People Management & Development
- Develop and leverage a diverse Retail workforce
- Develop leadership team capable of executing strategies and meeting financial objectives, and secure succession plan through effective hiring, development, training and staff retention program. Sustain a leadership style of active team involvement that allows talent in the organization to thrive.
- Support direct reports in solving cross-functional and HR issues.

Planning & Merchandising
- Work closely with Merchandising team to maximize opportunities and take calculated risks with buys through a disciplined OTB and Range Planning process
- Ensure product selection for all stores is based on grades/bands that reflect consumer profiles, competitive landscape, and store formats

Marketing & Visual Merchandising
- Ensure Retail Marketing plans are developed and executed seasonally - aligned with country brand marketing plans
- Work in accordance with Global VM standards and execute the look-and-feel of the store as pre-agreed with and approved by Global Retail

Store Development & Portfolio Management
- Drive O&O retail expansion and refurbishment plans in line with country and regional strategy, adhering to global store standards and -concepts
- Negotiate all new O&O leases and renewals in line with business objectives and Puma standards, oversee store construction and ensure on-time and on-budget openings and refurbishments
- Develop and nurture relationships in real estate/developer/landlord communities and analyze business opportunities for more favorable terms and conditions on an on-going basis

Strategic / Finance
- Deliver on financial
- and brand objectives for the retail business in the country
- Develop retail strategy and ensure an integrated distribution road map is developed in cooperation with wholesale - balancing full price and factory outlet channels in accordance with country and regional strategy
- Develop winning strategies to grow and sustain sales to maximize sales and profit, working closely with wholesale to ensure market relevant price levels
- Own the budgeting and planning processes for Retail according to Global strategy
- Ensure that all stores have a cohesive message across the country and are supportive of key brand marketing strategies

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.



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