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Head of Retail Support Office

7 months ago

บงกม กรงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full time

Working on process improvement projects.
Development, Planning, of business/ operation.
Experience in retail operations.
Key Responsibility
Lead the strategy and execution of retail operation process improvement at Lotus s stores nationwide to ensure seamless shopping experience for customers throughout touchpoints and support new business initiatives.
Develop and utilize process understanding and system knowledge to recognize interdependencies of the end-to-end processes and the potential challenges to plan solutions.
Gain a solid understanding of the company s key strategic pillars, competitive priorities and ensure linkage of continuous improvement efforts with these goals.
Enable the development, planning and execution of business/ operation projects. Advise and coordinate across related initiatives, associated projects, and other activities.
Stay on top of process issues to come up with continuous process improvement/ preventive solutions. Work with all related functions to effectively solve problems and makes informed decisions that improve the service and productivity of the operations.
As a process owner, drive efficiency and continuous improvement of retail operations.

**Qualifications**:
Bachelor's Degree in business, industrial engineering or related field.
Solid experience in retail operations or process improvement.
Background working on process improvement projects in consulting firms is preferable.
Business intuition and judgment to help the team solve problems in a way that drives continuous improvement across the operations.
Team leadership capabilities, effectively organizing highly performing, multi-discipline teams to meet changing business challenges.
Strong influencing and motivating skills, building credibility and strong relationships on different layers of the organization.
Result orientated and pro-active, good decision and problem-solving skills.
Ability to handle multiple competing priorities and projects in a fast-paced environment.
Change management skills.
Lotus's.
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand.

**Job skills required**: Management, Industrial Engineering