Customer Service Assistant
4 weeks ago
**Job ID**:2944
Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership.
**Job Duties**:
- Manage the Order Processing including communication with suppliers/customers/sales.
- Coordinate with supply/warehouse for goods smoothly delivery.
- Coordinate with customer booking for delivery.
- Handle E-Invoice in customer system for Modern trade customers.
- Good at data analysis and report issue such as weekly sales report, order summary report etc.
- Handle upgrade inquiries and complaints from customers in a timely and effective manner.
- Maintain good relationship with external and internal customers and colleagues.
- Coordinate with yearly audit job as the team contact window.
- Good at workflow management and optimize the process to maximize the job efficiency.
- Good at communication to balance the teamwork and inspire the teammate.
- Establish and maintain good relationship with distributor.
- Other duties as assigned
**Qualifications**:
- Bachelors or University Degree required.
- 1-3 years of Customer Service experience.
- System control skills
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.
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