Senior Organizational Effectiveness Manager

4 weeks ago


กรงเทพมหานคร, Thailand Zoetis Full time

**Overall Purpose of the position**:
Organizational Effectiveness Managers focus exclusively on creating and improving processes and operations within an organization. They analyze current procedures, structures, and policies to determine the overall effectiveness of an organization in driving business performance by enhancing Sales competitiveness and operational efficiency. They also work closely with other members of management and stakeholders cross-functionally to determine organizational practices and execution.

**Main Role and Responsibilities**:

- Project Management and System Roll Out with execution plan and material development:

- Work closely with Zoetis Tech & Digital (ZTD) and CoE teams on innovative technology and digital projects, including AI technology, SAP implementation, eCommerce initiatives, and more.
- Prioritize and concentrate on key initiatives and impactful tools that contribute to supporting the business's momentum and fostering growth.

**Organizational Effectiveness**:

- Determine and establish comprehensive organizational processes and procedures while ensuring compliance and develop new standard operating as necessary.
- Enhance Field Force productivity, and efficiency through optimized processes, methods and KPIs set.
- Monitor the design and support of Field Force incentive schemes, calculations, and reward and recognition programs.
- Collaborate closely with the L&D team to ensure that all newly introduced skills, KPIs, and practices are clearly visualized and tracked for results.

**Business Analytics**:

- Develop and monitor monthly KPIs/Dashboards, leading monthly KPI reviews with business units, and following up on actions to support key brands including brand performance, pricings /promotion analysis, and etc.
- Ensure data accuracy and completeness across various sources by establishing Database Management Procedures.
- Proactively collaborate with the management team to fulfill reporting and analytical needs.
- Develop sales reports to track Sales Key Performance Indicators (KPIs) at different Marketing and Sales levels.

**CRM**
- Provide effective support through the implementation of a Territory Planning Process and Sales Target Phasing
- Utilize CRM programs (such as Salesforce and Hybris) to conduct comprehensive business reviews, enabling the identification of product adoption trends and opportunities

**Education**:

- University Degree in Science and/or degree in Business. MBA degree is preferable

**Experience**:

- 5-7 years’ experience in analytical roles in the pharma industry, consultancy or FMCG
- Knowledge in Sales Management and Marketing/Business Research
- Experience with Sales and business tools such as Salesforce, Pitcher, Power BI or SAP is a plus

**Skills**:

- Strong data analytical skills with ability to Influence to impact business decisions
- Ability to clearly and concisely summarize huge amount of data and information
- Strong communication skill to convey complex message and to influence all levels of stakeholders
- Excellent interpersonal skills with a proven ability to build trusted business relationships
- Self-autonomy to create solutions to identified issues, or generate new ideas and projects
- Digital literacy. Familiarity with databases
- Fluent in Excel, Powe Point, Work Skills
- Proficiency in English both written and spoken is a must

**Job Closing Date**: Jun 25, 2023


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