Organizational & Performance Manager

6 months ago


กรงเทพมหานคร, Thailand AccorHotels Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
The organizational & performance manager will support the SVP Tech for Teams in:

- Addressing the shadow IT: define a TOM and support with the setup, organization and animation of the program
- Setting up a transformation office: establish governance and develop transformation framework. Monitor project portfolio.
- Optimizing performance: improve performance management processes and monitor KPIs & OKRs

Shadow IT program:

- Support the setup, organization and animation of the Program (Workshops, OpCo, SteerCo, etc..)
- Define governance model and implementation plan
- Prepare and maintain a business case, monitoring cost evolution but also investment required to address security and architecture technical debt

Transformation Office:

- Support the setup of the transformation office
- Define processes and goverancne to monitor the project portfolio and its performance in terms of delivery
- Promote the adoption of established methodologies, best practices and processes across T4T projects
- Support project and portfolio managers in identifying bottlenecks and risks, and defining action and mitigation plans
- Collaborate with other stakeholders from the T4T to align projects priorities and ensure seamless coordination

Performance management:

- Improve performance management processes
- Analysis of the performance drivers and define relevant KPIs for performance management
- Monitor and track KPIs and OKRs and address performance gaps
- Assist in evaluating project priorities, resource allocation, and strategic alignment to ensure optimal portfolio performance
- Develop communication strategy to promote Tech 4 Teams achievements.

Qualifications
- Bachelor's or Master's degree in Computer Science or Engineering
- +8 years of experience in related field
- IT background with significant experience in a consulting firm
- Strong experience in complex IT transformation projects, TOM definition, performance management, business case definition, and change management
- Strong analytical and problem-solving skills
- Delivery-focused person
- Strong communication skills
- Fluent in English
- Proficiency on Microsoft Office Suite

Additional Information
- This position is based in Bangkok reporting to management in France
- Worldwide interaction (time difference to manage)



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