Customer Care Officer

**In this position you will....** deliver a best-in-class customer experience to our customers. You will determine customers insurance coverage and provide support in all aspects of claims management including but not limited to evaluating claims, engaging with authorized repair centers, and managing the logistic activities ensuring service levels are...

**Overview**: **Salary**: 40,000 THB ~ 45,000 THB**Industry**: Trading(Other), Trading(Machinery)- Preliminary review of customer order T&C and sales agreement. Coordinate with Company contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance - Preparation of weekly backlog report for SEA,...

**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...

**Job Summary**: If you are a Logistics professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! The Customer care and logistic Executive the responsibility to drive and manage the logistics program across Asia Pacific plants. This role requires working closely freight forwarders in each region and ensuring door-to-door...

**In this position you will.... - be a champion for customer satisfaction by delivering exceptional, world-class service. You'll navigate the intricacies of customer insurance coverage, manage all aspects of claims (including evaluation, repair center engagement, and logistics), and ensure smooth, efficient processes that meet defined service level...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - Lazada Customer Care leverages on a suite of automation products, designed to provide an enhanced customer experience. To meet the increasing demands of daily operations for these customers self-service tools, there is a need for an Operations Associate to...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Identifies and assesses the training needs of Customer Care organization both Inhouse and BPO through Training Needs analysis, Focus Group Discussion, Quality Insights Forum and consultation with stakeholders. - Develops individualized and group training programs to address varying...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction: **Responsibilities**: Reporting to Quality Management Manager, you will be responsible for: - Driving the Quality of BPO Agents: Enhance agent performance through targeted quality initiatives. - Designing Analytical Frameworks: Identify performance gaps...

**Officer Customer Service - Onsite** **Your Responsibilities** **Work Location** : Onsite in Bangphli Industrial Estate, Samutprakarn - To manage and extend an excellent service to customer - To handle the customer service on site and cooperate with Leschaco team for import shipment - To cooperate with operation/customs clearance import/export in solving...

Hello... Is it you we're looking for? **Responsibilities: - Provide product and service information to customers. - Identify and escalate priority issues. - Follow up on customer interactions. - Maintain a high level of professionalism and empathy in all customer interactions. - Participate in ongoing training and development to enhance customer service and...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Business owner of BPO agent quality across 6 ventures - Take lead in improving BPO QA efficiency through standardizing frameworks and automation tools - Take lead in identifying blockers, pain points that impact to customer satisfaction - Drive the insight sharing regarding top...

**Responsibilities** - Coordinate sailing/vessel schedule and support booking to client. - Improve client satisfaction and maintain good relationship with key client. - Services the client’s requirements in timely, accurate and constructive manner. - Manage & ensure under Customs regulation and others required for inbound-outbound shipment delivery on the...

**In this position you will.... Hiring manager to insert one to three lines that describes this role succinctly. Try to start your sentence(s) with words like 'Lead, drive, manage' to indicate the overall focus of the role. **You will be responsible for ** - Opening or closing of storefront within operational hours/days. - Managing the storefront and...

**Your Responsibilities** **Work Location** : Onsite in Bangphli Industrial Estate, Samutprakarn - To manage and extend an excellent service to customer - To handle the customer service on site and cooperate with Leschaco team for import shipment - To cooperate with operation/customs clearance import/export in solving daily operation problem and report...

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate about developing talents, building...

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Summary - Manage customer for Sales target & ensure profitability to Osotspa’s personal care portfolio - Retain customer and relationship over time ideally a strategic partner and advisor to the...

Job Summary: Ensure that coordination of program participants related activities are well-monitored, collection of information is well-maintained and process on the evaluation of program participant’s information. Key job responsibilities: - Ensure anti-virus drug well provided to all program participants in Same day ART program in designated clinics and...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Responsibilities: - Business owner of the Escalation management in Thailand - Business owner of the L2 team’s performance in Thailand - Take lead in resolving high-risk escalation from C-level, regulator bodies, including court attending - Take lead in driving down the Buyer/Seller...

**Do you believe there’s a place for everything and everything?**: **Are you the very best at follow-through?**: **Are you a “what if’ thinker?**: Mega Lifesciences is looking for a **Manager - Strategic HR** to work closely with Operation Management & Chief People Officer in a fast-paced environment that will offer ample opportunity to learn and to...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Nakhon Ratchasima Job Summary Responsible for serving all segment customer in payment, customer care & solutions for achieving CE11, CSI; acquire new postpaid sub., selling Postpaid, FBB, VAS &...