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Officer Customer Service

1 month ago

Thailand Lexzau, Scharbau GmbH & Co. KG Full time

**Your Responsibilities**

**Work Location** : Onsite in Bangphli Industrial Estate, Samutprakarn
- To manage and extend an excellent service to customer
- To handle the customer service on site and cooperate with Leschaco team for import shipment
- To cooperate with operation/customs clearance import/export in solving daily operation problem and report status to customer and GAM
- To implement and execute work according to work procedure

**Import shipment**
- To prepare and consolidate document (commercial invoice, OBL, DFT form, packing list etc.)
- To check accuracy of document before send to LS SICC/AICC
- To check and provide shipment instruction to LS officer (FTA privilege, safety regulations, delivery time limited or any special inquiries)
- To submit LPI online (FDA, DLD)
- To monitoring shipment status and keep update to customer on site
- Any special assignment by superior

**Your Profile**
- Bachelor’s degree or higher in related fields
- 3-5 years in freight forwarding industry
- Able to multitask, prioritize, and mange time efficiently
- Good command of English
- Good communication & interpersonal skills
- Experience in similar field, customs clearance, DIW and customer service
- Mandarin capability would be an added benefit

**We offer**
- For more information visit our Website.
- **Contact Person**
- Thodsawat Chaksupa