Senior Associate, Customer Care Solutions-customer

**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...

**Job Summary**: If you are a Logistics professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! The Customer care and logistic Executive the responsibility to drive and manage the logistics program across Asia Pacific plants. This role requires working closely freight forwarders in each region and ensuring door-to-door...

**In this position you will.... - be a champion for customer satisfaction by delivering exceptional, world-class service. You'll navigate the intricacies of customer insurance coverage, manage all aspects of claims (including evaluation, repair center engagement, and logistics), and ensure smooth, efficient processes that meet defined service level...

**Overview**: **Salary**: 40,000 THB ~ 45,000 THB**Industry**: Trading(Other), Trading(Machinery)- Preliminary review of customer order T&C and sales agreement. Coordinate with Company contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance - Preparation of weekly backlog report for SEA,...

-Job description Job purpose: HSBC is the largest trade and receivable finance organization in the world, offering a comprehensive range of forward-thinking open account supply chain and traditional trade solutions. The bank has been recognised by the industry’s most prominent publications and associations for its strength in combining innovation and...

Bangkok and Sathorn Full Time and Permanent Business Development, Call Centre, and Sales CS & Business Dev 16,000 - 25,000 02 634 8884 **เงินเดือน**: ฿16,000 - ฿25,000**: **หน้าที่ความรับผิดชอบ**: - รับโทรศัพท์ รับออเดอร์จากลูกค้า -...

**Customer Quality Manager (Senior Level)** **Salary**: 80K - 100K THB/month Customer quality, pre-investigation, warranty cost. IATF 16949, quality tools (8D, Why-Why). Customer communication, negotiation. Engineering background. English. **Job Category**:Sales**Job Type**:Full Time**Job Location**:Thailand

**Responsibilities** To lead/ support the SD workstream in the pursuit of new business/ renewal of existing - Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned - To establish optimal costing/ commercialisation for New/ Existing business - Engage and work closely with operations team...

**Responsibilities**: To lead/ support the SD workstream in the pursuit of new business/ renewal of existing - Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned - To establish optimal costing/ commercialisation for New/ Existing business - Engage and work closely with operations team...

**#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction: - Lazada Customer Care leverages on a suite of customer-facing products, designed to provide an enhanced customer experience ranging from chatbot, live chat and social media channels. Lazada leverages on the technology capabilities of the Alibaba Group's...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Identifies and assesses the training needs of Customer Care organization both Inhouse and BPO through Training Needs analysis, Focus Group Discussion, Quality Insights Forum and consultation with stakeholders. - Develops individualized and group training programs to address varying...

**Responsibilities**: - To lead/ support the SD workstream in the pursuit of new business/ renewal of existing - Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned - To establish optimal costing/ commercialisation for New/ Existing business - To engage and work closely with operations...

**What's your role in the team?**: Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success. You are required to supervise the team and report to the Regional Customer Service...

Thailand Senior Associate, Mekong Region **Associate**: **About AVPN**: AVPN is a unique funders’ network committed to building a vibrant and high-impact social investment community across Asia. AVPN’s mission is to catalyse the movement toward a more strategic, collaborative, and outcome-focused approach to social investing, ensuring that resources...

**Description** **Senior Clinical Research Associate I** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and...

**Purpose of the role** The key objective of this role is to manage and find a (re)solution for customers who have faced a problem, thus focusing on continuously improving the customer experience and ensuring that all interactions and outcomes are consistent and of a high quality. Effective collaboration with suppliers and business stakeholders will allow...

This is a remote position in Thailand. In this role, you'll manage direct sales, nurture channel partnerships, and ensure our customers succeed with our software solutions. Key Responsibilities: **Direct Sales Management** - Develop and manage a pipeline of leads and opportunities. - Engage with prospective customers, converting leads into successful...

**Summary**: Communicate and coordinate with incoming contacts through various social media channels and on the company's phone. Investigate and resolve problems in the case of customer complaints and be able to solve specific problems well and communicate effectively. **Responsibilities**: - Identify and resolve customer issues, providing accurate...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction: - Deep dive into root cause of C-Level escalations which includes deep diving root cause, work with stakeholders to resolve business processes, system enhancement as well as BPO’s opportunities. - Facilitates discussions with stakeholders that can...