Customer Care and Logistic Executive

7 months ago

Thailand Emerson Full time

**Job Summary**:
If you are a Logistics professional looking for an opportunity to grow, Emerson has an exciting opportunity for you The Customer care and logistic Executive the responsibility to drive and manage the logistics program across Asia Pacific plants. This role requires working closely freight forwarders in each region and ensuring door-to-door shipments meeting operation's needs. And the Customer Care handles the order related queries from, interface and coordinate with plant operations to ensure seamless and timely order fulfilment.

**In this Role, Your Responsibilities Will Be**:

- Preliminary review of customer order T&C and sales agreement. Coordinate with Emerson contract team and the customer to smoothen the approval of contract and ensure compliance with International Trade Compliance
- Preparation of weekly backlog report for SEA, monthly management report and other ad hoc requirement
- Coordinating customer care process from order entry to ship to customer. Scheduling and planning of monthly sales shipment and
- Support and Coordinate with the sales team to support customer request and historical sales data.
- Coordinate with the forwarder for both local and oversea shipment. To ensure export shipment compliance.
- Support finance in preparation of project costing for tooling and machine

**Who You Are**:
You quickly and decisively take action in fast-changing, unpredictable situations. You deliver messages in a clear, compelling, and concise manner. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You know what motivates different people and aligns work accordingly.

**For This Role, You Will Need**:

- Bachelor's Degree or equivalent experience in any field
- Minimum 5 years working experience in Customer care with some experience in logistic
- Commercially minded and outcome oriented
- Outstanding interpersonal skills and the ability to influence across a multi function organization
- Strong analytical problem solving skills
- Good sense of logic with ability to work under pressure and tight deadline
- Great teammate who can work lead and work along side with the others in the multinational environment without authority

**Preferred Qualifications that Set You Apart**:

- Excellent written and verbal communication skills
- Good command of English
- Good computer skill, proficient with Microsoft Office
- Self motivated and energetic with sense of urgency

**Our Offer To You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

**Our Commitment to Diversity, Equity & Inclusion**

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vi

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