Assistant Manager, Customer Relationship Management
2 weeks ago
Fully responsible and lead consumer database management, consumer data-driven marketing campaigns as well as the company's loyalty programs including loyalty programs through partner database.
Grow and enhance quality of customer database, and develop and execute plans to continually engage, inform and educate the database with Samsung brand and product experience.
Execute data analytics and campaign analysis by ensuring the database is segmented effectively for data-driven marketing activities to help grow commercial opportunities.
Manage data analytics, identify potential customers, and utilize appropriate digital platforms for effective consumer engagement.
Lead, coordinate, facilitate and manage all data-driven marketing activities from initiation of protocol through performance tracking.
Proactively identify and address issues that may impact the quality of the customer database and campaign deliverables.
Create effective campaign plan through gathering all related parties' requirements while minding the KPIs.
Ensure effective segmentation of database for targeted communications.
Track conversion rates of initiatives to propose and execute improvement plans.
Leverage customer research and market knowledge to refine strategies and plans.
Collaborate with internal departments i.e. online sales, product marketing, marketing communications, brand communications, compliance, regional headquarters' CRM as well as external agencies to ensure effective consumer data-driven marketing programs and alignment with the company's compliance rules and Thailand's law & regulations.
Perform other duties as assigned by the management/direct supervisor.
Skills and Qualifications Master's Degree in MBA, Marketing, Finance or a related field.
Minimum 10 years of proven working experience in CRM, customer database-driven marketing and analytics. Knowledge in big data a plus.
Experience in data validation, digital marketing, and data management.
Tech savvy with working knowledge of HTML.
Strong communications and data analytical skills with a focus on details.
Proactive and can-do attitude.
Must be open to learning, passionate about taking ownership and executing, able to work independently, but yet a strong team leader and player.
Commercial awareness to secure buy-in of internal stakeholder partners and external.
Strong interested in electronic products and mobile devices.
**Job skills required**: Research, Compliance, Coordinate
**Job skills preferred**: Finance, Big Data, Digital Marketing
-
Customer Relationship Manager
1 week ago
กรุงเทพมหานคร, Thailand บริษัท ธนาธนินกรุ๊ป จำกัด Full timeCustomer Relationship Manager **จังหวัด** กรุงเทพมหานคร (เขตพญาไท) **อัตราค่าจ้าง** ตามตกลง **รูปแบบงาน** งานประจำ (Full Time) **อัตรา** 1 **รายละเอียดงาน** - Develop and execute CRM...
-
CRM (Customer Relationship Management)
2 weeks ago
กรุงเทพมหานคร, Thailand Thai Beverage PCL Full timeBuilding and maintaining profitable relationships with key customers. Overseeing the relationship with customers. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by upselling and cross-selling. Understand and analyze digital marketing KPIs, develop...
-
กรุงเทพมหานคร, Thailand Samsung Electronics Full timePosition Summary Role and Responsibilities **Job Description**: - Fully responsible and lead consumer database management, consumer data-driven marketing campaigns as well as the company’s loyalty programs including loyalty programs through partner database - Grow and enhance quality of customer database, and develop and execute plans to continually...
-
Customer Relationship Management
1 week ago
กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full timeJob ID 48212 Business Consulting, Legal, Accounting Job Detail Full Name Customer Relationship Management 【Managing Director Level】 【Main Duty】 Hiring a potential Solution Team Leader for Customer Relationship Management. This position is to build the CRM Solution Team inside our Thailand Consulting Practice. This position is for potential team...
-
Relationship Manager
1 week ago
จตุจักร, กรุงเทพมหานคร, Thailand บริษัท จัดหางาน เพอร์ซันแนล คอนซัลแตนท์ (ประเทศไทย) จำกัด Full timeรายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตจตุจักร)**เงินเดือน(บาท) **:30,000 -...
-
Funding Relationship Manager
1 week ago
กรุงเทพมหานคร, Thailand ธนาคารซีไอเอ็มบี ไทย จำกัด (มหาชน) Full timeวันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 5 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- ขึ้นอยู่กับคุณสมบัติและประสบการณ์-...
-
Customer Relationship Management
2 weeks ago
บางรัก, กรุงเทพมหานคร, Thailand TRSC International LASIK Center Full timeCustomer Relationship Management รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางรัก) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...
-
Avp, Relationship Manager
2 weeks ago
กรุงเทพมหานคร, Thailand 3698 Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Assistant Sales Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Brenntag Full time**ASSISTANT SALES MANAGER - DAIRY**: Our team in **Bangkok** currently has an opening for a **Assistant Sales Manager - Dairy** **YOUR ROLE & RESPONSIBILITIES**: - Achieved agreed budget and sales activity. - Assess and define new, target and key customers for sales activities. - Establish long term customers relationship. - Assist supervisor for marketing...
-
Relationship Manager
1 week ago
กรุงเทพมหานคร, Thailand ธนาคารไทยพาณิชย์ Full timeสมัครโปรดคลิกที่ปุ่ม "Apply" Job Description Relationship Manager - Corporate Banking (Service Industry) Job Descriptions: - Engage clients in strategic dialogue, be a value-added advisor who understands clients’ full needs for financial solutions and position the Bank as a provider of solutions, not just generic...
-
Relationship Manager
2 weeks ago
กรุงเทพมหานคร, Thailand KBANK Full timeResponsibility - provide personalized holistic wealth advisory and solutions to Affluent clients and plan their finances to meet their financial goals - Manage business relationship with Client and offer professional financial advice - Build customer’s wealth through Banking products. - Update Affluent clients regularly on markets, and offer integrated...
-
กรุงเทพมหานคร, Thailand Brenntag Full time**ASSISTANT SALES MANAGER/SALES MANAGER-ELECTRONICS CHEMICALS**: Our team in **Bangkok** currently has an opening for a **Assistant Sales Manager/Sales Manager-Electronics Chemicals** **YOUR ROLE & RESPONSIBILITIES**: - Develop and execute sales strategies to maximize profitability and meet sales objectives. - Manage a specific product portfolio in...
-
Customer Service Assistant Manager
2 weeks ago
กรุงเทพมหานคร, Thailand PepsiCo Full time**Auto req ID**: 266744BR Main Purpose: - Lead Customer Service (MT Team) to ensure the achievement of sales target, meet the required service level, forecast accuracy and, improve customer service level - Manage customer stock level to continuous availability both customer DC & Stores, understand inventory management ( JDF, VMI, Xdoc, Stock item, Stock...
-
Relationship Manager
1 week ago
กรุงเทพมหานคร, Thailand Krungthai Bank PCL. Full timeManage relationship with Krungthai corporate clients with annual sales more than 1,000 ML per years. Manage business relationship with Krungthai clients and offer the integrated financial solution under. customer needs understanding in order to enhance client profitability. Co-analyze the Client needs, credit facilities, associated risk and company status to...
-
Assistant Sales Manager
1 week ago
กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full timeAssists the Sales Management Team with the operation of the sales gallery, which includes scheduling Sales Executives in order to meet customer flow, reviewing weekly reports and disseminating this information to the sales team, and being available to assist sales executives with closing sales. Helps generate new business and attracts potential owners by...
-
Relationship Manager
2 weeks ago
คลองเตย, กรุงเทพมหานคร, Thailand Krungthai Bank PCL. Full timeManage relationship with Krungthai corporate clients with annual sales more than 1,000 ML per years. Manage business relationship with Krungthai clients and offer the integrated financial solution under. customer needs understanding in order to enhance client profitability. Co-analyze the Client needs, credit facilities, associated risk and company status to...
-
Lead of Customer Relationship Management
1 week ago
กรุงเทพมหานคร, Thailand FWD Insurance Full timeFWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...
-
Customer Relationship Management 【d Level】
1 week ago
กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full timeJob ID 48211 Business Consulting, Legal, Accounting Job Detail Full Name Customer Relationship Management 【Director Level】 【Main Duty】 Hiring a potential Solution Team Leader for Customer Relationship Management. This position is to build the CRM Solution Team inside our Thailand Consulting Practice. This position is for potential team leaders, who...
-
Assistant Manager, Hotel Market Management
1 week ago
กรุงเทพมหานคร, Thailand AirAsia Full timeAre you a dynamic, results-driven individual with a passion for market management and a solid background in the hotel business and the online travel agency (OTA) landscape? We are seeking a highly motivated Assistant Manager to play a pivotal role in our organization's success. As the founding member of our market management team, you will have the unique...
-
Relationship Manager
4 weeks ago
กรุงเทพมหานคร, Thailand Lirunex Solutions Sdn Bhd Full timeJob Responsibilities: - Be the primary point of contact between the respective customers and Lirunex. - Develop a deep understanding of partners’ and traders’ respective markets, competitive analysis and partner business activities. - Formulate market development strategies for growth. - Build a pipeline of new potential partners; Social. - Forum /...