Customer Manager

Lead, design, plan annual new member acquisition program for new My Lotus's and adding number of customers on app download, Line binding accounts. Initiate new idea to recruit new members from partners both internal and external by using both online and traditional platform with pull strategy. Work closely with Loyalty privilege Manager and Loyalty Operation...

Experiences in Marketing. Relevant experience of working in Brand Management. Experience in Retail business is a plus. Key Responsibility. Manage brand development of Own Brand proposition, strategic planning, and marketing campaign to deliver compelling and differentiated communications that resonate customers while uplift quality perception and induce...

Business, Marketing. Win head and heart of customers at clustering. Experience in retail operations. Key Responsibility. Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters. Spot new opportunities at clustering level and act...

Experiences in Marketing. Relevant experience of working in Brand Management. Experience in Retail business is a plus. Key Responsibility. Taking care of end to end brand project from development to execution. Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication...

Developing digital strategy. SEO/SEM/ASO, Social media, E-mail marketing, CRM. Experience in retails industries. Key Responsibility. Developing digital strategy, channel management and creative best practice for each platform, as well as building and leading a high-performance marketing capabilities. Managing budget to meet performance goals (KPIs, Digital...

Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key...

Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication channels to reach our target customers and potential customers. Bring our brand(s) to life through delivering creative excellence across all customer touch points within a our customer communications. Work with our...

Developing digital strategy, channel management, and monitor performance to deliver KPI as planned. Create media plan to co-ordinate with agency for bought, allocate own channels to increase awareness with Lotus s customer and drive positive earn in social media to achieve as planned. Testing, optimizing, and scaling performance marketing activities across...

Developing digital strategy. SEO/SEM/ASO, Social media, E-mail marketing, CRM. Experience in retails industries. Key Responsibility. Developing digital strategy and creative best practice for each platform, as well as building and leading a high performance marketing capabilities. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and...

Lead, design, plan annual loyalty program. Strong analytical skill. Experience in Loyalty program and CRM. Key Responsibility. Lead, design, plan annual loyalty program for My Lotus s to drive company sales and profits, as well as build brand equity. Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan. Act...

Product Owner, Product Management, Project Mgt. Familiar with sprint planning, agile methodology. Experience in Digital Marketing or Campaign Manage. Key Responsibility. Develop, assess, and manage requirements and roadmap for CRM, Marketing Automation and Loyalty platform. Perform configuration and small development tasks within the CRM and campaign...

Track and analyze consumer sentiments. Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations. Utilize customer feedback data to identify areas for improvement and opportunities. Prepare detailed reports summarizing key insights, trends, and recommendations. Present...

The K-C Thailand business has been leading brands with no. 1 or 2 positions across family care, and a fastest growing business in baby care market. Our brands include Kleenex®, Scott®, Huggies®. Position: Customer Manager Report to: Group Customer Manager **Roles & Responsibilities**: - Budget and Target - Manage the allocated Trade Fund to achieve...

The Customer Manager is responsible for maximizing Kimberly-Clark’s Consumer Sales business in one or couple of the key Modern Trade retailers in Thailand, developing and executing effective customer business plans, providing and maintaining excellent customer relationship management, as well as innovation-building digital initiatives across all our brands...

Track and analyze consumer sentiments. Stay informed about industry trends and innovations to propose forward-thinking strategies. Utilize customer feedback data to identify areas for improvement and opportunities. Provide insights and recommendations to support decision-making and strategic planning. Be able to Interpret various sources of data, sharing the...

**Responsibilities**: - Develop & manage Customer Service Team with goals setting to meet the needs of internal and external customers - Assist with operational activities required to enable successful execution of campaigns, including systems setup - Manage enquiries, feedback or complaints from customers and work closely with relevant divisions to resolve...

Function: Supply Chain- Location: Bangkok, 24, TH- Work Arrangement: On-site**THE ROLE** This role has main responsibilities for managing and controlling overall operational excellence in Import and export customs clearance and freight booking for all inbound and outbound shipments as well as all customs activities related to 29Bis process. Managing,...

Feedback180, a leading AI Data-Driven Voice of Customer (VoC) company, seeks a talented and driven Customer Success Manager to revolutionize customer service experiences. As a Customer Success Manager, you will be vital in ensuring our clients receive exceptional support and achieve maximum satisfaction. If you are passionate about technology and customer...

Our client, a global pharmaceutical organization, is currently seeking a Customer Service Manager. The role is based in Bangkok and reports to the Commercial Operations Director. Bridging the customers and various functions in the organization, you will manage and oversee customer orders, logistics, credit controls pricing, and promotion through working...

We are looking for a customer service manager who will not only act as a liaison to provide product/services information and resolve any emerging problems that our customer accounts might face, but also a leader who will improve customer service practice and lead a team of customer service agents to provide service up to the standard. - Build sustainable...