Customer Manager

Planning, developing,implementing content strategy. Social Media Monitoring tools, CMS. eCatalog, blog/vlog, infographic, Social media. Key Responsibility. Develop Trade Campaign Pillar Strategy and Plan as key contact for Trade Plan. Manage on Always on campaign in weekly basis, especially value perception as well as product highlight. Manage on Social...

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Lead, design, plan annual new member acquisition program for new My Lotus's and adding number of customers on app download, Line binding accounts. Initiate new idea to recruit new members from partners both internal and external by using both online and traditional platform with pull strategy. Work closely with Loyalty privilege Manager and Loyalty Operation...

Business, Marketing. Win head and heart of customers at clustering. Experience in retail operations. Key Responsibility. Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters. Spot new opportunities at clustering level and act...

Developing digital strategy. SEO/SEM/ASO, Social media, E-mail marketing, CRM. Experience in retails industries. Key Responsibility. Developing digital strategy, channel management and creative best practice for each platform, as well as building and leading a high-performance marketing capabilities. Managing budget to meet performance goals (KPIs, Digital...

Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key...

Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication channels to reach our target customers and potential customers. Bring our brand(s) to life through delivering creative excellence across all customer touch points within a our customer communications. Work with our...

Developing digital strategy, channel management, and monitor performance to deliver KPI as planned. Create media plan to co-ordinate with agency for bought, allocate own channels to increase awareness with Lotus s customer and drive positive earn in social media to achieve as planned. Testing, optimizing, and scaling performance marketing activities across...

Experience in Marketing Communication. Digital Marketing, Media Planning. Across online / Offline channels. Key Responsibility. Work alongside Trade Plan team to understand the thematic of Trade Program for SIS, CPFM (TAB/Triweek, Weekly, Festive Adhoc). Propose on communication thematic while align the trade campaign and communicate to relevant participants...

Track and analyze consumer sentiments. Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations. Utilize customer feedback data to identify areas for improvement and opportunities. Prepare detailed reports summarizing key insights, trends, and recommendations. Present...

Product Owner, Product Management, Project Mgt. Familiar with sprint planning, agile methodology. Experience in Digital Marketing or Campaign Manage. Key Responsibility. Develop, assess, and manage requirements and roadmap for CRM, Marketing Automation and Loyalty platform. Perform configuration and small development tasks within the CRM and campaign...

The K-C Thailand business has been leading brands with no. 1 or 2 positions across family care, and a fastest growing business in baby care market. Our brands include Kleenex®, Scott®, Huggies®. Position: Customer Manager Report to: Group Customer Manager **Roles & Responsibilities**: - Budget and Target - Manage the allocated Trade Fund to achieve...

The Customer Manager is responsible for maximizing Kimberly-Clark’s Consumer Sales business in one or couple of the key Modern Trade retailers in Thailand, developing and executing effective customer business plans, providing and maintaining excellent customer relationship management, as well as innovation-building digital initiatives across all our brands...

Track and analyze consumer sentiments. Stay informed about industry trends and innovations to propose forward-thinking strategies. Utilize customer feedback data to identify areas for improvement and opportunities. Provide insights and recommendations to support decision-making and strategic planning. Be able to Interpret various sources of data, sharing the...

Implement store activities to plan and manage gross sales, including managing sales promotion, tracking sales, and researching for new opportunity, to achieve plans and goals effectively. Manage complaints from customers and propose to solve problems as well as improve staff operations in providing service following standards. Manage and control stock and...

Our client is a Service for Laundry with investors. **Responsibilities** - Providing customer relationship management tasks. - Reviewing the daily conversations between agents and customers. by assessing customer impressions in every conversation. - Managing a team of staff and customer relations to be effective. - Managing Customer Database and FAQ...

Function: Supply Chain- Location: Bangkok, 24, TH- Work Arrangement: On-site**THE ROLE** This role has main responsibilities for managing and controlling overall operational excellence in Import and export customs clearance and freight booking for all inbound and outbound shipments as well as all customs activities related to 29Bis process. Managing,...

Feedback180, a leading AI Data-Driven Voice of Customer (VoC) company, seeks a talented and driven Customer Success Manager to revolutionize customer service experiences. As a Customer Success Manager, you will be vital in ensuring our clients receive exceptional support and achieve maximum satisfaction. If you are passionate about technology and customer...

**Supplier Compliance**: Collaborate with supplier to do new site assessment for site approval and work with buyers and 3rd party auditor to establish and enforce supplier compliance standards for fresh food/ Grocery food products and own brand product to conduct regular audits and visit and assessments of suppliers to ensure they meet sourcing legal...

**Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff. - To be key escalation focal contact point for Customer on operations escalation topics. - To receive...