Manager, Customer
3 months ago
Communicate with internal clients to understand the business.
Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight.
Provide overall business situation and customer behavior to the management level and be able to provide recommendation to improve business performance.
Work closely with all vendors with the detailed brief, all internal key stakeholders for each project ensuring the successful execution of all processes.
Follow up the result with internal clients for those actionable insights to be implement or looking after the next steps.
Other assignments as deem appropriate.
Bachelors or advanced degree in any field.
A minimum of 5 to 7 years of working experiences with at least 3 years of data analysis experiences.
Accustomed with data such as Kantar, Nielson and Dunnhumby.
Accustomed to quantitative research.
Exceptional written and oral communication abilities.
Strong analytic skills with experience in statistical modeling and analysis.
Proficient with Excel, PowerPoint.
Be
- Bold and enjoy working with new initiative and innovative idea to get the customer data.
Enjoy working with people from different departments.
Data analytics with the touch of business acumen i.e. segmentation, competitor, sales performance, customer data.
Have fundamental experience of both qualitative and quantitative research.
**Job skills required**: Excel, English, Quantitative Analysis, Data Analysis
**Job skills preferred**: High Responsibilities, Power point
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Manager, Customer Acquisition
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Manager, Customer
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Manager, Customer
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Manager, Customer Insight
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Customer Success Manager
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Customer Success Manager
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Customer Service Manager
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