Manager, Customer Insight

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Track and analyze consumer sentiments. Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations. Utilize customer feedback data to identify areas for improvement and opportunities. Prepare detailed reports summarizing key insights, trends, and recommendations. Present...

Department Operations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Experience in retail business (preferable). Having Commercial or Category Insight background. Strong computer literacy e.g. Excel, PBI, etc. **Key Responsibility**: I will be working as Range Insight or Assortment Optimization Manager who could recommend the right assortment for store/format in order to satisfy customers choice of range while provide...

I will be working as Range Insight or Assortment Optimization Manager who could recommend the right assortment for store/format in order to satisfy customers choice of range while provide efficiency to the business. Other assigned tasks. **Qualifications**: Bachelor Degree or above in Marketing, Business Administration or related field. Experience in retail...

Be able to interpret various sources of data, sharing the reports and make sure all recommendation are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to improve business performance. Work closely with customer team with the detail brief, all internal key stakeholders...

Provide consumer, category and competitor insights to support marketing team in strategic plans. Monitor and track brand performance and evaluation of marketing mix. Lead marketing research calendar and Innovation testing. Research Agency Management. Serve as the navigator by providing thought partnership with trade marketing and providing a holistic view of...

**Requisition ID** 51143 **Position Type** FT Permanent **Recruiter **#LI-SS1 **Posting Type** LI **About the Role**: Work Location: Bangna, Bangkok, Central City Tower, Bangna-Trad Road, 10260 Reporting To: Market Research and Consumer Insights Director APMEA As an Insights Manager, you will be at the forefront of driving data/information driven decision...

To obtain and analyse customer insight relating to our shopping centres and help deliver our overall strategy and vision for our malls. To analyse both quantitative and qualitative research. To work with research agencies to ensure brief is fully understood and the data received is useful. To monitor market trends in retail and identify opportunities in our...

**Job Highlights** - Boost Earnings with Project Incentives - Pitch Insights from Customer Feedback - Partner with Enterprise Accounts We are looking for a highly motivated Sales Lead to spearhead the expansion of our advanced Customer Insights Solutions, an integral part of our innovative Voice of the Customer (VoC) platform services. As the Sales Lead,...

We are looking for a dynamic Insight Manager to join our team in Bangkok. - The Insight Manager reports to one of the teams of Senior Research Managers. The key role of the Insight Manager is to manage quantitative, qualitative and community research projects, with the supervision of senior researchers.**Responsibilities**: - Act as the project owner for...

Strong technical skills in BI tools, C#, SQL, SASS. Experience working with data analysis tools. Ability to manage complex data insight. Key Responsibility. Responsible for leading the execution of analytical plans which identify performance and execution results as well as comprehend the impact of both internal and external factor in order to improve sales...

Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication channels to reach our target customers and potential customers. Bring our brand(s) to life through delivering creative excellence across all customer touch points within a our customer communications. Work with our...

**Role**: 1. Conducting research on customer behaviors, pain points, and needs using both quantitative and qualitative methods, such as customer satisfaction surveys, follow-up surveys, and focus groups. 2. Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each...

Customer Insight. Analyze internal and survey data. SQL. Familiarity with R and Python. ปฏิบัติงานยัง บริษัท INFINITAS by Krungthai. **Role**: 1. Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each feature.2. Conducting research...

Format strategy, insight and performance. Analyze Sales, Margin and P&L. Experience of working business. Key Responsibility. Take ownership and being a go to person on format strategy, insight and performance improvement. Analyze Sales, Margin and P&L to spot risk/ opportunity and provide recommendation to line manager and business to improve performance at...

Developing digital strategy, channel management, and monitor performance to deliver KPI as planned. Create media plan to co-ordinate with agency for bought, allocate own channels to increase awareness with Lotus s customer and drive positive earn in social media to achieve as planned. Testing, optimizing, and scaling performance marketing activities across...

4+ years of proven experience in retailer database. Fluent English. Provide shopper, category, and competitor insights to support Category and Sales team in strategic plans and AOPs. Monitor and track brand performance and evaluation of marketing mix - Pack Price and Promotion. Work closely with revenue management team on forecasting of sales volume,...

Take ownership and being a go to person on format strategy, insight and performance improvement. Analyze Sales, Margin and P&L to spot risk/ opportunity and provide recommendation to line manager and business to improve performance at format and individual stores. Conduct insight analysis on format projects to evaluate performance and advise on business...

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience....