Manager, Customer Insight

3 weeks ago


บงกม กรงเทพมหานคร, Thailand Lotus's (Ek-Chai Distribution System Co., Ltd.) Full time

Track and analyze consumer sentiments.
Stay informed about industry trends and innovations to propose forward-thinking strategies.
Utilize customer feedback data to identify areas for improvement and opportunities.
Provide insights and recommendations to support decision-making and strategic planning.
Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight.
Work closely with all vendors with the detailed brief, all internal key stakeholders for each project ensuring the successful execution of all processes.

**Qualifications**:
Bachelors or advanced degree in any field.
A minimum of 5 to 7 years of working experiences with at least 3 years of data analysis experiences.
Understanding of social media measurement and analytics.
Accustomed to quantitative research.
Exceptional written and oral communication abilities.
Strong analytical skills and experience with data analysis tools (excel).
Understanding of social media measurement.
Excellent presentation and storytelling skills.
Demonstrated ability to lead and inspire a team.
Lotus's
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand.

**Job skills required**: Social media, Industry trends, Data Analysis

**Job skills preferred**: Excel, Research



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