Customer Manager

Planning, developing,implementing content strategy. Social Media Monitoring tools, CMS. eCatalog, blog/vlog, infographic, Social media. Key Responsibility. Develop Trade Campaign Pillar Strategy and Plan as key contact for Trade Plan. Manage on Always on campaign in weekly basis, especially value perception as well as product highlight. Manage on Social...

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Lead, design, plan annual new member acquisition program for new My Lotus's and adding number of customers on app download, Line binding accounts. Initiate new idea to recruit new members from partners both internal and external by using both online and traditional platform with pull strategy. Work closely with Loyalty privilege Manager and Loyalty Operation...

Developing digital strategy. SEO/SEM/ASO, Social media, E-mail marketing, CRM. Experience in retails industries. Key Responsibility. Developing digital strategy, channel management and creative best practice for each platform, as well as building and leading a high-performance marketing capabilities. Managing budget to meet performance goals (KPIs, Digital...

Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key...

Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication channels to reach our target customers and potential customers. Bring our brand(s) to life through delivering creative excellence across all customer touch points within a our customer communications. Work with our...

Developing digital strategy, channel management, and monitor performance to deliver KPI as planned. Create media plan to co-ordinate with agency for bought, allocate own channels to increase awareness with Lotus s customer and drive positive earn in social media to achieve as planned. Testing, optimizing, and scaling performance marketing activities across...

Track and analyze consumer sentiments. Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations. Utilize customer feedback data to identify areas for improvement and opportunities. Prepare detailed reports summarizing key insights, trends, and recommendations. Present...

The K-C Thailand business has been leading brands with no. 1 or 2 positions across family care, and a fastest growing business in baby care market. Our brands include Kleenex®, Scott®, Huggies®. Position: Customer Manager Report to: Group Customer Manager **Roles & Responsibilities**: - Budget and Target - Manage the allocated Trade Fund to achieve...

The Customer Manager is responsible for maximizing Kimberly-Clark’s Consumer Sales business in one or couple of the key Modern Trade retailers in Thailand, developing and executing effective customer business plans, providing and maintaining excellent customer relationship management, as well as innovation-building digital initiatives across all our brands...

Track and analyze consumer sentiments. Stay informed about industry trends and innovations to propose forward-thinking strategies. Utilize customer feedback data to identify areas for improvement and opportunities. Provide insights and recommendations to support decision-making and strategic planning. Be able to Interpret various sources of data, sharing the...

**Supplier Compliance**: Collaborate with supplier to do new site assessment for site approval and work with buyers and 3rd party auditor to establish and enforce supplier compliance standards for fresh food/ Grocery food products and own brand product to conduct regular audits and visit and assessments of suppliers to ensure they meet sourcing legal...

**Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff. - To be key escalation focal contact point for Customer on operations escalation topics. - To receive...

Lead, design, plan annual loyalty program. Strong analytical skill. Experience in Loyalty program and CRM. Key Responsibility Lead, design, plan annual loyalty program for My Lotus s to drive company sales and profits, as well as build brand equity. Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan. Act as...

Our client, a global pharmaceutical organization, is currently seeking a Customer Service Manager. The role is based in Bangkok and reports to the Commercial Operations Director. Bridging the customers and various functions in the organization, you will manage and oversee customer orders, logistics, credit controls pricing, and promotion through working...

**Your Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff - To be key escalation focal contact point for Customer on operations escalation topics - To...

4+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

Job Function: Software & Cloud Services The role: - As a Customer Success Manager, you will provide support to customer partners across, CxO, Operations and Business Units, in order to make sure we deliver business outcomes with the best customer and delivery experience resulting in customer retention and new leads/opportunities. You will have excellent...

What's the role?: The Customer Success team is a group of self-motivated individuals who work closely with our customer to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. The team’s primary objectives are to Engage, Adopt, Expand, and Retain relationships with...

**Your Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance Import/Export customers - To cooperate within Customs Clearance operation department Import/Export and intra department with transport and freight (if any) in problem solving, report status and provide...