Customer Manager

Experiences in Marketing. Relevant experience of working in Brand Management. Experience in Retail business is a plus. Key Responsibility. Manage brand development of Own Brand proposition, strategic planning, and marketing campaign to deliver compelling and differentiated communications that resonate customers while uplift quality perception and induce...

Win head and heart of customers at clustering level by leading and inspiring cross-functional team to bring the best of Lotus's proposition to attract customer in the particular clusters. Spot new opportunities at clustering level and act on it. Understand key insights, foresights and trends market share, store profiles, competitor intelligence; and, be able...

Experiences in Marketing. Relevant experience of working in Brand Management. Experience in Retail business is a plus. Key Responsibility. Taking care of end to end brand project from development to execution. Understand brand and the marketing mix in order to create brand awareness. Build strong brand identity and visibility across all communication...

Developing digital strategy. SEO/SEM/ASO, Social media, E-mail marketing, CRM. Experience in retails industries. Key Responsibility. Developing digital strategy and creative best practice for each platform, as well as building and leading a high performance marketing capabilities. Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and...

Lead, design, plan annual loyalty program. Strong analytical skill. Experience in Loyalty program and CRM. Key Responsibility. Lead, design, plan annual loyalty program for My Lotus s to drive company sales and profits, as well as build brand equity. Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan. Act...

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Investigate and diagnose technology issues. IT operations for Logistic/Transportation business. Call handling experience in IT Service Desk. Key Responsibility Investigate and diagnose technology issues reported via Service Desk or Operational Monitoring. Collaborate with colleagues, peers, systems analysts and managers to resolve/escalate...

**Your Responsibilities** - To control the day to day import & export Customs Clearance operation both sea freight and air freight and support in guidance and problem solving. - To supervise and manage the import & export customs clearance team. - To manage and extend an excellent service to customers. - Ensure that all import entry is passed through the...

4+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

Lead, design, plan annual loyalty program. Strong analytical skill. Experience in Loyalty program and CRM. Key Responsibility Lead, design, plan annual loyalty program for My Lotus s to drive company sales and profits, as well as build brand equity. Work closely with Loyalty Acquisition Manager and Loyalty Operation Manager to launch the loyalty plan. Act as...

**Recruitment on behalf of our Client** **Job Title: Customer Service Manager** **Location: Fully Remote** **Report to: Co-Founder** **Company Name: Figured Art** **About Figured Art**: **Responsibilities**: As a Customer Service Manager, you will: - Develop and implement customer service policies, procedures, and standards to ensure a consistent and...

We are working with a leading Insurance Technology company for a **Customer Engagement Manager **position **In this position you will....** ...lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to customer engagement and satisfaction, report on...

The position duties include a wide range of activities related to customer feedback monitoring and ensuring all feedbacks are handled appropriately with the appropriate solutions within specified time frames and making sure high levels of customer service are provided at all times. - To manage the customer experience team ensure the effective management of...

**About Nintex**: At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...

Key Responsibilities The Customer Project Manager (CPM) effectively and efficiently manages their Fulfillment Assignment Specifications (FAS) scope with a data-driven approach to create insights and trends to manage performance. This includes the delivery of products and services, exceeding customer satisfaction and the fulfillment of the Ericsson business...

Develop and execute Retail/Promotional marketing campaign for non food Trade Theme (sentiment event) to work with agency and internal team e.g creative, media and channel management in own-paid-earn. Work closely with Trade Plan to develop communication for NPD (New Product) on product review across Lotus's Channels as well as brief to influencers promotion...

3-4 years experiences in customer service. Able to analysis and come up with strategies. Positive Attitude,Good with people,self-motivated. He/she will responsible for monitoring existing customer portfolio, work with Key Account, store operation, and commercial to ensure sale/ profit target is achieved. He/she will responsible for customer baskets analysis...

Function Customer Experience Location Bangkok, TH Reference Contract type Permanent Working time Full Time **Summary** Reporting to the VP Customer Experience, the Customer Support Manager (CSM) will be responsible for managing the relationship with a portfolio of customers in his or her region. The expectation is that the CSM(s) will be the...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Customer Success Management COL is the "Chief...

**Job Objectives** - Deliver Turnover sales target of the assigned customer(s) for categories. - Develop detailed account plan with key drivers, based on strategy (brand & category strategy). - Strengthen relationship with the customer, both at HQ and store level to ensure full customer plan implementation. - Fully understand market / competitor intelligence...