![Lotus's (Ek-Chai Distribution System Co., Ltd.)](https://media.trabajo.org/img/noimg.jpg)
Executive, Customer Insight
1 week ago
Track and analyze consumer sentiments.
Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations.
Utilize customer feedback data to identify areas for improvement and opportunities.
Prepare detailed reports summarizing key insights, trends, and recommendations.
Present findings to stakeholders, including senior management, in a clear and concise manner.
Provide actionable recommendations based on data analysis to drive continuous improvement.
Work closely with all vendors with the detailed brief, all internal key stakeholders for each project ensuring the successful execution of all processes.
Bachelors or advanced degree in any field.
A minimum of 2-3 of working experiences with Customer satisfaction program.
Excellent communication and presentation skills.
Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
Understanding of social media measurement.
Lotus's
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand.
**Job skills required**: Social media, Data Analysis
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