Sales Representative, CRM

6 months ago

กรงเทพมหานคร, Thailand BIOTRONIK SE & Co. KG Full time

BIOTRONIK is one of the leading manufacturers of cardio
- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees.

The incumbent is responsible for promoting and selling our products directly or indirectly to hospitals and medical professionals, and build strong customer relations through excellent customer service.

**The tasks**:

- accountable for achieving business plan within assigned accounts and delivering profitable growth.
- attend to doctors or KOLs (i.e Electrophysiologist, Cardiologist, Cardiothoracic Surgeon) in private or government hospitals.
- work closely with hospitals on tenders and consignment stocks OR to work with channel partners on tenders.
- provide technical support, including tools maintenance, testing, directly or indirectly to field and inquiries from doctors, at all times.
- assist implantations/procedures, performs follow-up, if required.
- resolve issues and conducting root cause analysis.
- ensure strategic account plans are developed and implemented effectively.
- manage key processes and procedures involved in the sales while maintaining compliance to established business and healthcare compliance regulation guidelines.
- comply to Company Policies and Procedures.
- initiate sales activities those are consistent.
- support our marketing team on programs, workshops or congress, when required.
- support clinical studies, if any.

**You should have**:

- a bachelor degree in life sciences, engineering or related field of medical discipline.
- a minimum of 2 to 3 years relevant experience, preferably in medical industry.
- strong written and verbal skills in English.
- high level of energy and passion to drive products to the assigned accounts.
- basic knowledge of working in sterile room environment and medical device product lines through direct physician interaction and procedural consultation.
- able to Identify, establish and develop relationships with doctors to support company product lines.
- knowledge of providing clinical support to Surgeons during procedures a plus.
- ability to communicate effectively to all levels of the organization and customers.
- basic knowledge of key trends within the medical device segments and has the ability to identify potential opportunities.
- may require 24/7 on-call service to customers.

Location: Thailand, Bangkok

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

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