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Bk - Regional L&d Coordinator, Ao
1 week ago
Job Description (Roles and Responsibilities) 1
**Main purpose of job**:
The British Embassy Bangkok is a large diplomatic mission of around 150 staff delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives including on economic and sustainable development, trade, security, open societies, consular services and law enforcement. This is an exciting opportunity to join our diverse team.
We are looking for a Regional L&D Co-ordinator to work with the International Academy.
The International Academy provides learning solutions to meet the needs of the UK Government to support learners in doing their jobs more effectively, based on specific organisational needs. The International Academy has teams based across the globe. We partner with British Missions (Posts) to ensure learning is based on performance outcomes and aligned to UK Government priorities. We work to ensure that learning activities are designed to best-practice L&D standards, based on research and contribute to building a positive learning culture within the workplace.
**Roles and responsibilities / what will the jobholder be expected to achieve?**:
The jobholder will:
- Provide administrative and logístical support to the Indo-Pacific L&D Team;
- Be the first point of contact with our customers and lead on outgoing communications for the team;
- Promote and help organise team and regional L&D events and activities;
- Collaborate with our global team to deliver on projects to meet strategic and operational priorities;
- Support our online learning platforms, including being the super user of our learning management system;
- Ensure our L&D events and activities follow our evaluation process and are correctly recorded in our Account Management system;
- Manage the team budget and procure goods and services; and
- There is also an opportunity to contribute to regional projects in areas of interest, such as visual design, writing and communications, video and audio production, system administration, etc.
**Other**
In times of peak operation demand, work flexibly within the Section and within the Embassy
All staff will be expected to make a corporate contribution to the smooth running of the British Embassy, either through a committee membership or another voluntary role.
Essential qualifications, skills and experience 1
- A minimum of 3 years of experience in an operations/admin role within an L&D team.
- 1 year of experience in organising virtual sessions.
- Experience of managing a budget and effective numeracy skills.
- Excellent communication skills in English, both verbal and spoken. Able to express ideas and messages clearly and concisely, both orally and in written communication.
- Be able to work autonomously and use initiative within agreed guidelines.
- Excellent customer service skills and experience.
- Culturally aware to be able to collaborate across teams globally and with stakeholders from different countries.
- Organisational skills and attention to detail.
**Language requirements**:
Language: English
Level of language required: Excellent
Desirable qualifications, skills and experience 1
- Project management or project administration skills.
- Marketing/publishing design skills.
- Experience of working in a global organisation.
- A second language used in India or Asia.
- Required behaviours 1- Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together Application deadline 1
- 19 February 2024
Grade 1
- Administrative Officer (AO)
Type of Position 1
- Full-time, Permanent
Working hours per week 1
- 36 hours/week
Region 1
- Asia Pacific
Country/Territory 1
- Thailand
Location (City) 1
- Bangkok
Type of Post 1
- British Embassy
Number of vacancies 1
- 1
Salary Currency 1
- THB
Salary 1
- THB 47, 887
Start Date 1
- 25 April 2024
Other benefits and conditions of employment 1
**Learning and development opportunities (and any specific training courses to be completed)**:
The British Embassy Bangkok encourages all staff to develop their capabilities, through both formal training (courses) and informal (job-shadowing, coaching, on-the-job training etc.). The majority of our formal L&D opportunities are drawn from FCDO resources. All staff are encouraged to share their skills and experience with colleagues, through informal training (‘lunch & learn’) or coaching/mentoring. All staff are eligible for 5 L&D leave days a year.
The British Embassy Bangkok has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer, which staff can also bid for additional financial support as long as it is relevant to the Section’s objectives.
**Working patterns**:
This is a full time role - 36 hours/week, Monday to Friday.
We are currently operating a hybrid working pattern with staff expected to work from the Embassy for 60% of their working week.
The Embassy has a smarter working policy and is committed to of
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