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Learning & Development Executive

4 weeks ago

กรงเทพมหานคร, Thailand Minor Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 540 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

**Job Description**:
The Learning & Development Executive provides a responsive, effective and efficient learning and development service to leaders and team members. He/She carries out a wide range of duties to support the L&D function, activities and projects.

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues.

**_
Within this, the key responsibilities for this position are to:_**

The Learning & Development Executive provides a responsive, effective and efficient learning and development service to leaders and team members. He/She carries out a wide range of duties to support the L&D function, activities and projects.

**Responsibilities**:

- Providing excellent People customer service by acting as a point of contact for L&D queries from internal customers through all forms of communication
- Assist in the maintenance of L&D systems and platform
- Maintain the Learning and Development Learning Catalog and Gateway
- Research curriculum/content for course development
- Assist in creating offline and online learning content and resources
- Assist with the launch of L&D initiatives
- Generate & Maintain Learning reports and intelligence to support learning analysis
- Translate analysis into powerful presentations and info graphics
- Assist in promoting learning engagement by maintain posting for Yammer and promoting maximized use of online and offline L&D resources and systems.
- Provide an efficient L&D service for course administration including the co-ordination of all course instructions, pre-learning material to dealing with alterations, cancellations, etc.
- Liaise with Internal Communications and property Learning Managers to ensure L&D events/initiatives are published and communicated to maximise engagement
- Support learning logistics for scheduled trainings and programmes
- Coordinate assigned L&D Projects with partner departments
- Provide general L&D administrative support to property People and Culture, and Learning and Development
- Maintain L&D Materials and resources
- Drive Compliance programmes completion
- Maintain L&D Sharepoint, SOPs and Learning and Development Manual
- Perform other task that maybe assigned by the L&D Director

**Qualifications**:

- Bachelor’s Degree in business management or related field
- Experience in training field with international companies and in a digital context
- Strong communication and presentation skills.
- Strong command of spoken and written English.

Additional Information
**Desirable Qualifications**:

- Skills:_

Digital literacy: Familiarity with or willingness to learn about digital tools and platforms, including learning management systems (LMS), e-learning software, and other educational technologies.

Content creation: Interest in or experience with creating engaging and effective digital learning content. This could include written content, videos, interactive modules, and more.

Data analysis: Interest in or experience with analyzing data from digital learning platforms to assess the effectiveness of learning materials and make improvements.

Project management skills: Ability to manage tasks effectively, meet deadlines, and show initiative.
- Certifications:_

While not required, any certifications in Training & Assessment, instructional design, e-learning design, or educational technology would be seen as a plus.