![Foreign & Commonwealth Office](https://media.trabajo.org/img/noimg.jpg)
Bk - Entry Clearance Assistant, Ao
2 weeks ago
Job Description (Roles and Responsibilities)
**Main purpose of job**:
The British Embassy Bangkok is a large diplomatic mission of around 140 staff delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives including on prosperity, trade, security, open societies, consular services and law enforcement. This is an exciting opportunity to join our diverse team.
UK Visas and Immigration (UKVI) Bangkok works closely with Home Office International Operations (HOIO) Bangkok, Global Decision-Making Hubs and Central Service Teams in the UK to deliver a world-class visa service that supports UK economic growth & prosperity and keeps the UK border safe & secure.
We are seeking a flexible colleague who will work well in a busy IT-based office environment, who can deliver their work on time and to a high standard. You will need to be adaptable and show a willingness to undertake a variety of tasks.
You will need an eye for detail, a positive attitude, good communication skills and the ability to work as part of a busy and focused team. We also want you to enjoy working with us - so please bring your sense of fun too - and enjoy getting to know your new role and your new colleagues.
**Roles and responsibilities / what will the jobholder be expected to achieve?**:
**Enrichment activity**: To deliver Thailand enrichment activity by undertaking information enquiries with internal and external partners, undertaking document checks and conducting visa customer interviews - all within agreed priorities, deadlines and customer service-standards. Working closely with enrichment teams in decision making centres and helping support new tasking processes across Visa, Status and Information Services (VSI) and Immigration Enforcement (IE) as applicable.
**Generating new enrichment capabilites**: exploring new approaches to new or existing checks, including smarter, more reliable and where possible digital options. Establishing new contacts to broaden existing capabilities.
**Generating statistics/ Admin support**: To generate monthly visa statistics and all other relevant administration to support the UK Visas and Immigration (UKVI) Bangkok team.
**Translating**: Translating documents from Thai into English
**Investigation**: To support the Home Office International Operations (HOIO) investigations by conducting necessary checks and researches as required and report findings to Home Office International Operations (HOIO).
Essential qualifications, skills and experience
- An excellent command of English (written and spoken). This will be tested at interview.
- Good communication and people-friendly interpersonal skills, and the ability to develop productive relationships with other teams around the network
- The ability to work as part of a small team in Bangkok and work under pressure to meet challenging targets
- A positive attitude, can do attitude, with attention to detail
**Language requirements**:
Language: English and Thai
Level of language required: IELTS level 6.5 Fluent: written and spoken
Desirable qualifications, skills and experience
- A background in immigration administration or other administration role in an overseas Embassy
- A background of checking or testing information submitted to a private or government sector organisation
- Familiarity with the Thailand social system and official documents held by Thai citizens
- Required behaviours- Delivering at Pace, Making Effective Decisions, Managing a Quality Service Application deadline
- 6 June 2024
Grade
- Administrative Officer (AO)
Type of Position
- Full-time, Fixed Term
Working hours per week
- 36
Duration of Post
- 12 months
Region
- Asia Pacific
Country/Territory
- Thailand
Location (City)
- Bangkok
Type of Post
- British Embassy
Number of vacancies
- 1
Salary Currency
- THB
Salary
- THB 47, 887
Start Date
- 29 July 2024
Other benefits and conditions of employment
**_This vacancy is advertised as a full-time, fixed-term role of 12 months to be based in Bangkok._**
**Learning and development opportunities (and any specific training courses to be completed)**:
The British Embassy Bangkok encourages all staff to develop their capabilities, through both formal training (courses) and informal (job-shadowing, coaching, on-the-job training etc.). The majority of our formal L&D opportunities are drawn from FCDO resources. All staff are encouraged to share their skills and experience with colleagues, through informal training (‘lunch & learn’) or coaching/mentoring. All staff are eligible for 5 L&D days a year.
**Working patterns**:
This is a full time role - 36 hours/week, Monday to Friday.
We are currently operating a hybrid working pattern with staff expected to work from the Embassy for 60% of their working week.
The Embassy has a smarter working policy and is committed to offering flexible working patterns balanced with the operational requirements of the role. In crisis/emergency situati
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