Client Service Representative Temporary

6 months ago


กรงเทพมหานคร, Thailand BNP Paribas Full time

CLIENT SERVICE REPRESENTATIVE TEMPORARY (JOB NUMBER: INT000163)

**Position Purpose**:
Engages clients and provides a positive client experience that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank objectives such as observing controls and ensuring efficiency.

**Responsibilities**:
**Direct Responsibilitie**
- This role is part of team that is the principle point of contact for corporate bank clients and responds to clients’ request for information, problem resolution and service activities across the corporate bank products covering cash management, deposits, FX and associated eBanking channels
- The CSR is responsible for full and satisfactory resolution of the client requests and to achieve this, he/she may need to coordinate amongst internal stakeholders to ensure action and/or obtain information to provide a response to a client’s service request in a timely, accurate and client friendly manner and also to drive root cause where appropriate
- May be required to proactively reach out to the client in support of bank initiatives/ events involving sensitive/complex communication
- Beyond this, the CSR may also provide defined support for some activities for ad hoc projects as assigned

**Technical & Behavioral Competencies**:

- Preferably knowledge of corporate bank products esp Cash management, deposits, current account, ePlatform
- Experience in a client facing role, enjoys the client interaction with excellent interpersonal skills
- Comfortable with technology and MS office tools
- Problem management
- Good aptitude to learn
- Ability to collaborate/Teamwork
- Meticulous and responsible
- Good communication skills - oral & written
- Attention to detail

**Primary Location**: TH-10-Bangkok

**Job Type**: Contractor/ Via Agency

**Job**: CUSTOMER RELATIONSHIP MANAGEMENT

**Education Level***: Bachelor Degree or equivalent (>= 3 years)

**Experience Level***: At least 2 years



  • กรุงเทพมหานคร, Thailand Sonoco-Trident Full time

    We do this by delivering the following services: Pre-press which includes Artwork and Colour Separation; Digital Services that include 3D, Animation and e-Commerce Imagery; Creative Services such as Creative Design Adaptation, Retouching and Mock Ups; Technology Services that help manage workflows and Business Analysis. **Role Description**: Working within...


  • กรุงเทพมหานคร, Thailand BNP Paribas Full time

    **POSITION PURPOSE**: Engages clients and provides a positive client experience that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank objectives such as observing controls and ensuring efficiency. **Responsibilities**: **DIRECT RESPONSIBILITIE**: This role is part of team that is the principle point of contact for...

  • Sales Representative

    8 months ago


    กรุงเทพมหานคร, Thailand Just Herbs Full time

    Position: Sales Representative Company Overview: Just Herbs is a dynamic and innovative beverage company dedicated to crafting premium and health-conscious products. With a focus on quality ingredients and customer satisfaction, we are expanding our team and seeking a motivated Sales Representative to contribute to our growth. Job Title: Sales...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis,...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...

  • Client Advisor

    2 months ago


    กรุงเทพมหานคร, Thailand Bulgari Full time

    Job responsibilities **Job Purpose**: Act as a Brand Ambassador, delivering an exciting and memorable experience to customers, creating, stimulating and maximizing sales opportunities, in order to achieve store sales and profit targets as well as provide excellent service to customers. **Key Responsibilities**: - Welcome all clients/prospects entering the...


  • กรุงเทพมหานคร, Thailand GrowthFn Full time

    Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • กรุงเทพมหานคร, Thailand PEOPLE SEARCH INTERNATIONAL Full time

    **Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...


  • กรุงเทพมหานคร, Thailand Cartier Full time

    Reference Code: 100832**Client Service Administrator**: - Bangkok, 10, TH- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...

  • Sales Representative

    7 months ago


    กรุงเทพมหานคร, Thailand SRJ GROUP Full time

    **Job Title: Sales Representative** Job Overview: As a sales representative with 3-5 years of experience in Jewelry Trade, you will be promoting and selling our exquisite diamond jewelry collection. Your role involves engaging with high-end clientele, building lasting relationships and contributing to the growth of our brand in the luxury...


  • กรุงเทพมหานคร, Thailand GrowthFn Full time

    Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...


  • กรุงเทพมหานคร, Thailand Principal Financial Group Full time

    **Responsibilities**: - Coach and lead the team of Client Service. - Displays thorough knowledge of mutual products by providing clients with information to help them make investment decisions. - Calms irate customers by exhibiting customer service skills/techniques and providing professionalism and courtesy to all callers. - Adhering to legal requirements...


  • กรุงเทพมหานคร, Thailand AIG Full time

    This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...


  • กรุงเทพมหานคร, Thailand GrowthFn Full time

    Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...

  • Sales Representative

    6 months ago


    กรุงเทพมหานคร, Thailand RGF Full time

    **Job Detail**: - Sales Representative (All Freight Services) (23K-30K) (SDG-104132) - ตัวแทนฝ่ายขาย (บริการขนส่งสินค้า)- - Present, promote, and sell products/services. (Exiting client 70% / New Client 30%) - Perform cost-¬benefit and needs analysis of existing/potential customers to meet their...


  • กรุงเทพมหานคร, Thailand DKSH (Thailand) Limited Full time

    About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...


  • กรุงเทพมหานคร, Thailand AIG Full time

    Job Description This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and...


  • กรุงเทพมหานคร, Thailand AIG Full time

    This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...


  • กรุงเทพมหานคร, Thailand AIG Full time

    This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...