Client Service Representative
5 months ago
We do this by delivering the following services: Pre-press which includes Artwork and Colour Separation; Digital Services that include 3D, Animation and e-Commerce Imagery; Creative Services such as Creative Design Adaptation, Retouching and Mock Ups; Technology Services that help manage workflows and Business Analysis.
**Role Description**:
Working within the Client Service/account team, the Client Service Representative will undertake the day to day client account management requirements whilst delivering excellent customer service.
The Client Service Representative will support the activities (day to day and development) of all junior individuals working within their designated client account.
**Job Specification**:
- Support the Client Service team with any and all support for the designated customer account to ensure Trident meets the necessary KPI/RTP
- Using the appropriate communication channels, clarify client requirements while managing client expectations with respect timelines.
- Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools
- Produce/update tracking documents, notifying the account lead should deliverables timing become a concern.
- Schedule production resources where directed
- Release completed products in line with the agreed timelines
- Preparation of quotes and invoices for client billing
- Coach, mentor and support the development of junior staff within the designated client account, in accordance with client account requirements and applicable SWP.
- Identify and constructively raise issues with relevant team members, promoting best practice
- Support the Management team through the investigation of process improvements, making recommendations for process improvements
- Support the introduction of technology changes through system testing, communicating issues/potential issues
**Job Types**: Full-time, Permanent
**Experience**:
- Printing and Packaging: 1 year (preferred)
- Customer service: 2 years (required)
- Project management: 2 years (required)
-
Client Service Representative Temporary
5 months ago
กรุงเทพมหานคร, Thailand BNP Paribas Full timeCLIENT SERVICE REPRESENTATIVE TEMPORARY (JOB NUMBER: INT000163) **Position Purpose**: Engages clients and provides a positive client experience that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank objectives such as observing controls and ensuring efficiency. **Responsibilities**: **Direct Responsibilitie** - This...
-
Client Service Representative Temporary
6 months ago
กรุงเทพมหานคร, Thailand BNP Paribas Full time**POSITION PURPOSE**: Engages clients and provides a positive client experience that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank objectives such as observing controls and ensuring efficiency. **Responsibilities**: **DIRECT RESPONSIBILITIE**: This role is part of team that is the principle point of contact for...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Client Services Associate
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
2 months ago
กรุงเทพมหานคร, Thailand April Asia Pacific Full timeFor over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...
-
Customer Service Representatives
5 months ago
กรุงเทพมหานคร, Thailand PEOPLE SEARCH INTERNATIONAL Full time**Work Location: Yogyakarta, Indonesia** Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into...
-
Client Service Administrator
5 months ago
กรุงเทพมหานคร, Thailand Cartier Full timeReference Code: 100832**Client Service Administrator**: - Bangkok, 10, TH- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105...
-
Sales Representative
5 months ago
กรุงเทพมหานคร, Thailand SRJ GROUP Full time**Job Title: Sales Representative** Job Overview: As a sales representative with 3-5 years of experience in Jewelry Trade, you will be promoting and selling our exquisite diamond jewelry collection. Your role involves engaging with high-end clientele, building lasting relationships and contributing to the growth of our brand in the luxury...
-
Manager, Client Services
6 months ago
กรุงเทพมหานคร, Thailand Principal Financial Group Full time**Responsibilities**: - Coach and lead the team of Client Service. - Displays thorough knowledge of mutual products by providing clients with information to help them make investment decisions. - Calms irate customers by exhibiting customer service skills/techniques and providing professionalism and courtesy to all callers. - Adhering to legal requirements...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Customer Service Representative
5 months ago
กรุงเทพมหานคร, Thailand GrowthFn Full timeEnsure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...
-
Sales Representative
5 months ago
กรุงเทพมหานคร, Thailand RGF Full time**Job Detail**: - Sales Representative (All Freight Services) (23K-30K) (SDG-104132) - ตัวแทนฝ่ายขาย (บริการขนส่งสินค้า)- - Present, promote, and sell products/services. (Exiting client 70% / New Client 30%) - Perform cost-¬benefit and needs analysis of existing/potential customers to meet their...
-
Manager Client Management
5 months ago
กรุงเทพมหานคร, Thailand DKSH (Thailand) Limited Full timeAbout DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality...
-
Customer Services Representative
5 months ago
กรุงเทพมหานคร, Thailand AIG Full timeJob Description This Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and...
-
Customer Services Representative
5 months ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Customer Service Representative
1 month ago
กรุงเทพมหานคร, Thailand AIG Full timeThis Customer Service Representative role will be an ideal opportunity to develop your experience and expertise in Customer Service. At AIG, we are reimagining the way we help customers to manage risk. Join us as a Customer Service Representative to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued...
-
Client Service Executive
2 months ago
ห้วยขวาง, กรุงเทพมหานคร, Thailand StarMedia Marketing Co., Ltd. Full timeClient Service Executive รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตห้วยขวาง) สาขาอาชีพหลัก : ขาย สาขาอาชีพรอง : ประสานงานขาย รูปแบบงาน :...
-
Treasury Services Client Service Account Manager
5 months ago
กรุงเทพมหานคร, Thailand JPMorgan Chase & Co Full time**JOB DESCRIPTION** Payments provides solutions that enable J.P. Morgan clients to pay, receive, invest and finance their business activities every day. World's largest Payments network - Treasury Services, Merchant Services, Trade and Commercial Card. We work with 135,000 global corporate, financial services, middle market, small business, government, and...
-
Client Service Manager
1 month ago
วัฒนา, กรุงเทพมหานคร, Thailand อราฮันท์ (ประเทศไทย) จำกัด Full timeรายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตวัฒนา)**เงินเดือน(บาท) **:30,000 -...