![Bulgari](https://media.trabajo.org/img/noimg.jpg)
Client Advisor
3 weeks ago
Job responsibilities
**Job Purpose**:
Act as a Brand Ambassador, delivering an exciting and memorable experience to customers, creating, stimulating and maximizing sales opportunities, in order to achieve store sales and profit targets as well as provide excellent service to customers.
**Key Responsibilities**:
- Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) granting an extraordinary service and never let the customer leave with a bad impression.
- Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
- Establish and develop relationship with existing clients and engage new customers to the brand.
- Contribute to the store and service KPIs achievement.
- Register clients’ data in the dedicated system for future contact, personalized CRM actions and client development purposes.
- Perform all CRM 1 to 1 activities as per Store Manager indications, including CRM AFSS (ex. follow up on watch maintenance).
- Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.
- Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.
- Perform on-line training modules and participate to defined training sessions in order to develop their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security, systems ).
Profile
**Academic / Professional Qualifications**
- Knowledge of Luxury business
- Selling Skills
- Conversation Capability
- Store procedures and process
- CRM techniques and tools
**Key Interactions (Internal & External)**:
- Clients
- All internal stakeholders (HR, Finance, AFSS, RLC)
**Required Competencies/ Traits required for the role**
- Customer focus
- Proactive selling
- Initiative
- Negotiation
- Business awareness
- Role competencies
- Fluent in Thai and English. Chinese/Korean/Japanese or any second foreign language is a plus.
- JOB NUMBER***
**BULG08719**:
- COUNTRY / REGION***
**Thailand**:
- CITY***
**Bangkok**:
- CONTRACT TYPE***
**Temporary**:
-
Client Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Burberry Full time**Client Advisor**: - Department: RETAIL OFFLINE- City: Bangkok- Location: TH**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...
-
Senior Client Advisor and Client Advisor
2 weeks ago
วัฒนา, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a luxury brand originating from France They are now seeking a Senior Client Advisor and Client Advisor to join their team and work at the Airport, The Emporium, Siam Paragon, and Icon Siam branches. **Responsibilities** - Selling and performing customer service duties. - Learning and developing knowledge of product lines, features, and...
-
Client Advisor
1 day ago
กรุงเทพมหานคร, Thailand Tiffany & Co. Full time**The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co. store as a Senior...
-
Client Advisor
2 weeks ago
กรุงเทพมหานคร, Thailand Burberry Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...
-
Client Advisor
1 week ago
กรุงเทพมหานคร, Thailand Burberry Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...
-
Client Advisor
5 days ago
กรุงเทพมหานคร, Thailand Burberry Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...
-
Client Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Tiffany & Co. Full time**Position**: **The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Tiffany & Co....
-
Senior Client Advisor/ Client Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Burberry Full time"I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries." At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is...
-
Client Advisor
2 weeks ago
กรุงเทพมหานคร, Thailand LVMH Full time**Poste** As a **Client Advisor,** you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. **DUTIES &...
-
Client Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Louis Vuitton Malletier Full time**Position**: As a **Client Advisor, **you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. **DUTIES...
-
Client Advisor
2 weeks ago
กรุงเทพมหานคร, Thailand PRTR Full timeOur client is known as one of the world's most popular luxury fashion brands. As a Client Advisor role, you will be the face of a luxury brand to ensure that every customer is guided according to their needs in terms of presenting the brand image. **DUTIES & RESPONSIBILITIES** - Providing an excellent welcome for every client. - Advising clients across the...
-
Senior Client Advisor
1 week ago
กรุงเทพมหานคร, Thailand Burberry Full time**Senior Client Advisor**: - Department: RETAIL OFFLINE- City: Bangkok- Location: TH**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...
-
Senior Client Advisor
2 weeks ago
กรุงเทพมหานคร, Thailand Burberry Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...
-
Senior Client Advisor
5 days ago
กรุงเทพมหานคร, Thailand Burberry Full timeAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...
-
Client Advisor
4 days ago
กรุงเทพมหานคร, Thailand IWC Full timeReference Code: 58643 **Client Advisor**: Bangkok, 10, TH Permanent Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to...
-
Client Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Louis Vuitton Malletier Full timePOSITION As a **Client Advisor, **you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. **DUTIES &...
-
Client Advisor
4 weeks ago
กรุงเทพมหานคร, Thailand Richemont Full timeOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where...
-
Client Care Advisor
2 weeks ago
กรุงเทพมหานคร, Thailand Tiffany & Co. Full timeThe name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! Are you passionate about developing talents, building...
-
Senior Client Advisor
3 weeks ago
กรุงเทพมหานคร, Thailand Tiffany & Co. Full time**The Blue Box.** Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what’s possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Central Floresta Phuket store...
-
Client Advisor, Downtown Bangkok
3 weeks ago
กรุงเทพมหานคร, Thailand Louis Vuitton Full timePOSTE As a **Client Advisor, **you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. DUTIES &...