Saas caddi Drawer field Sales
7 months ago
Pre-Sales activity as a team:Work closely with Field Sales member and provide trial or demo experience to enhance sales activities
Analyze customer pain point and consider and introduce potential use case to solve their problem
- Customer Onboarding:Lead the onboarding process for new customers, ensuring a smooth transition and understanding of our manufacturing solutions.
Collaborate with cross-functional teams to provide training and resources to customers..
- Account Management:Build and maintain strong, long-lasting relationships with key customer accounts.
Understand customers' unique needs and challenges, and work to align our solutions with their goal.
- Customer Engagement:Proactively engage with customers to gather feedback, address concerns, and identify opportunities for improvement.
Organize regular check-ins and reviews to assess customer satisfaction and product performance.
- Product Knowledge:Develop an in-depth understanding of our manufacturing products and services.
Stay updated on industry trends and best practices to provide valuable insights to customers.
- Renewals and Upselling:Manage customer renewals and proactively identify opportunities for upselling or cross-selling our manufacturing and drawer solutions.
- Partnerships and Alliances:Identify strategic partnerships and alliances that can enhance our market presence and customer acquisition efforts.
- Reporting and Documentation:Maintain detailed records of customer interactions and feedback.
Provide regular reports and updates to leadership on customer success efforts and outcomes.
- Other general project managementSet and execute team goals and metrics (KGI/KPI)
Coordinate department projects to meet deadlinesResearch and discover methods to increase customer engagementBuild an open-communication environment for your team Monitor progress and submit performance reports
**Qualifications**
- Proven work experience as field sales representative, especially in B2B Software sales
- Hands on experience with CRM software and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical, leadership and organizational skills
- Numerical abilities and problem-solving attitude
- Analytical and creative thinking
- Exquisite communication and interpersonal skills
- Strong phone presence and experience dialing dozens of calls per day
- Excellent verbal and written communications skills
- Professional English skill
**Preferred Qualifications**
- Experience in the manufacturing or relevant industry
- Proven sales experience in software industry
- Track record of over-achieving quota
- Ability to multi-task, prioritize, and manage time effectively
- Experience in business development, consulting, or digital transformation project
- Japanese Language is plus but not required
**Location**
CADDI (THAILAND) Co., Ltd. (952 Ramaland Building, 15th Floor, Rama 4 Road, Suriyawong Sub-District, Bangrak District, Bangkok 10500)
**Application Requirements**
**Working hours**
Monday to Friday 8:00 - 17:00 (Rest period: 12:00-13:00)
**Salary increase & bonus**
Salary review: twice a year
**Allowances**
In case visiting supply partners located outside of Bangkok for business reasons, the company will pay for transportation by reasonable means
**Holidays**
- Annual paid leave: 6 days
- Sick Leave
- Personal Leave
- Maternity Leave
- Military Service Leave
- Sterilization Leave
- Training Leave
**Welfare**
- Social insurance
- Annual health check-up
- Premium health insurance
- Provident fund
- Intensive training program (external or internal training courses, etc)
- Company awards
- Stock Options
- Hybrid work environment to be discussed if that is the best way to maximize the productivity and performance
- Others: Win Party, Year-end-party, team building, etc
**Salary**: Up to ฿100,000.00 per month
Ability to Commute:
- กรุงเทพมหานคร (required)
Ability to Relocate:
- กรุงเทพมหานคร: Relocate before starting work (required)
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