Customer Service Representative

5 months ago


Bangkok, Thailand HSC Consulting (Thailand) Co Ltd Full time

**Company Profile**
HSC (Houghton Street Consulting) is a leading TPA company in insurance consulting industry. We provide full-scope solution to insurance companies and state-of-the-art services to our members globally.
- Communicate with customers and answer enquiries
- Coordinate with other teams to deliver timely services
- Manage customers’ information and related claims, submit contents to headquarter in time as well
- Provide ideas in improving service standards and contribute in service management
- Establish and maintain network of medical providers, including hospitals/clinics/pharmacy stores, etc.
- Contribute in projects related to specific network needs
- Provide advice and solution to case management team to enhance service quality
- Fraud investigation and quality control of network facilities
- Office admin work assigned by head office

**Requirements**:

- Bachelor’s Degree or above, medical or English language background preferred
- Abilities of communication in fluent English is a must;
- Excellent interpersonal communication skills
- Responsible, patient and motivated; Ability of doing teamwork well
- Foreigners are acceptable; Fresh graduates welcomed; work permit available

**Job Types**: Full-time, Contract, Permanent
Contract length: 24 months

Pay: ฿20,000.00 - ฿30,000.00 per month

Application Question(s):

- When is your earliest on-board date?

**Education**:

- Bachelor's Degree (required)

**Language**:

- English (required)



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