Service Support Agent

6 months ago


Thailand บริษัท อัลเพกา ทีเอ็มเอส เอเชีย จำกัด Full time

ไอที - ซอฟต์แวร์/โทรคมนาคม, การคมนาคมขนส่ง

วันนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 1 - 3 ปี- ขอนแก่นและภาคอีสาน- ปริญญาตรี- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ

Are you passionate about customer service and are looking for an interesting position where you can strengthen your skills? Do you speak several languages and do you want to be part of an international company? Do you like being the client’s primary point of contact? Then you are our new Service Support Agent This position is located in **Khon Kaen, Thailand.**In this position you will**:

- Solve customer concerns and escalate issues when needed
- Onboard carriers working with our customers
- Document issues and actions according to customer requirements.
- Collect, complete and enter customer information into our database
- What do we offer?
- An excellent career opportunity at a leading player in transportation management software
- a position & surrounding where you can learn and grow
- Nice, supportive and open-minded international colleagues

**ABOUT ALPEGA GROUP**
- Alpega Group is a fast-growing leading software company offering modular solutions to manage transportation logistics from end-to-end. We support professionals in achieving greener transportation processes while reducing their carbon footprint, increasing their efficiency levels, and improving collaboration with their ecosystem.- Do you want to learn more about the Alpega Group?- คุณสมบัติ

**We do have a match if you bring / are**
- Excellent knowledge in **English**. solid knowledge in French, Polish, Dutch or any other European language
- High motivation, with a strong focus on client satisfaction
- A Team player who is able to build good relationships across functions and collaborate to achieve shared goals
- High accuracy standards
- Previous experience working in customer support is a plus
- Experience with Salesforce is a plus
- Newcomers from a different profession are also welcome

ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- A flat hierarchy with eye-level encounters
- A multi-faceted job with plenty of freedom of action and personal responsibility
- A team with strong team spirit
- An agile and modern working environment
- Dental insurance
- Flexible time arrangements for a better work-life balance
- Food Day
- Registration at the Social Security Fund
- Social security over Muang Thai Life Assurance
- การฝึกอบรมและพัฒนาพนักงาน
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- มีเวลาการทำงานที่ยืดหยุ่น
- โบนัสประจำปี

ดูสวัสดิการเพิ่มเติม



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