Customer Experience Associate
2 weeks ago
Manage all consumer communication across ecommerce platform.
Identify and assess customers needs to achieve satisfaction and product conversion.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Responds promptly to customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Knows our products inside and out so that you can answer questions.
Communicates and coordinates with internal team as necessary.
Ensure customer satisfaction and provide professional customer support.
Co-ordinate with warehouse to provide update to customer regarding parcel shipment queries.
Exceptional verbal and written communication skills in Thai, English is a plus.
Ability to collect, track, and analyze multiple data sets.
Attention to detail.
Ability to build rapport and collaborate with others within the company and externally.
**Job skills required**: English, Problem Solving, Multitasking, Good Communication Skills
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Digital Customer Experience Testing Officer
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Student Experience Associate
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Digital Customer Experience Testing Officer
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Travel Planner
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Customer Success Associate
4 weeks ago
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Senior Research Manager
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Associate Customer
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Customer Experience Marketing Manager
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Data Input Officer
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Omni Chanel Manager
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Customer Service Associate
2 weeks ago
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Associate - Customer Success
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Lead of Customer Experience
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Customer Experience Management
2 weeks ago
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Lead of Customer Experience
4 weeks ago
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Senior Interior Designer
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Customer Experience Management
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Senior Associate, Customer Marketing
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Customer Experience Supervisor
4 weeks ago
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Customer Experience Supervisor
2 hours ago
สวนหลวง, กรุงเทพมหานคร, Thailand ASSA ABLOY Full time**Position**: CX Supervisor **Reporting To**: Marketing & Product Manager **Location**:Thailand, Bangkok **Position Summary**: This position will crucial to organization to help promoting key value of outstanding service provider. You will need to deliver the best customer experience and craft the business and process strategies. Also leads the strategies...