Customer Service Associate

3 days ago

กรงเทพมหานคร, Thailand Coins.ph Full time

**Coins.co.th** is a prominent cryptocurrency exchange platform based in Thailand. Launched in 2014, the company has established itself as a significant player in the Thai digital currency market, offering a wide range of services for buying, selling, and managing cryptocurrencies.Coins.co.th is well-positioned in the Thai cryptocurrency market due to its user-centric approach, regulatory compliance, and comprehensive service offerings. The platform’s focus on security, ease of use, and customer support has helped build a strong reputation among both novice and seasoned traders. Coins.co.th has established itself as a key player in Thailand's cryptocurrency market by providing a secure, user-friendly platform with a range of services that cater to both individual and business needs. With ongoing developments and a focus on user education and support, the platform is poised for continued growth and success in the future.

**Customer Service Associate**:

- Manage daily customer due diligence requests and requirements.
- Identify, troubleshoot, and resolve customer issues related to account setup, transactions, and product usage.
- Educate customers on the basics of cryptocurrencies, how to use our platform, and best practices for security.
- Work closely with other departments, such as Marketing, Sales, and Development, to ensure cohesive customer service and operational efficiency.
- Collect and relay customer feedback to the appropriate departments to improve our products and services.
- Create and update support tickets, knowledge base articles, and FAQs to assist customers in finding self-help resources.
- Adhere to company policies, procedures, and regulations, ensuring all interactions comply with industry standards and legal requirements.
- Perform other related duties and tasks as required.

**What We Expect From You**:

- Minimum 1-2 years of customer service experience, preferably in the tech or financial sectors. Experience in the cryptocurrency industry is a plus.
- High school diploma or equivalent; bachelor's degree in finance, business, or related field is preferred.
- Passionate about building lasting customer relationships and prioritizes taking care of customers.
- Customer-centric mindset with a passion for helping others.
- Excellent communication skills, both written and verbal.
- Strong analytical skills and advanced knowledge of Google Suite programs
- Basic understanding of cryptocurrencies and blockchain technology.
- Highly flexible, able to wear multiple hats, and thrives in a fast-paced work environment and ability to work in a fast-paced, high-pressure environment.
- Ability to adapt to changing technologies and workflows.
- Strong organizational and multitasking skills.
- Join the Coins Team Now_

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes Coins culture welcomes new ideas backed up by data to create an impact.

  • Customer Service

    3 weeks ago

    กรุงเทพมหานคร, Thailand Smile Clean - Cleaning Service Full time

    บริษัทเรากำลังมองหา Customer Service (ฝ่ายบริการลูกค้า) เขตกรุงเทพ คุณสมบัติในการสมัคร ฝ่ายบริการลูกค้า Customer...

  • Customer Service Officer

    3 days ago

    วัฒนา, กรุงเทพมหานคร, Thailand Ayasan Service Co., Ltd. Full time

    บริการลูกค้า Provide the best service to customer. บริการหลังการขายและติดตามผล After Sale Service / Follow Up the result. นัดสัมภาษณ์งานกับผู้สมัคร Arrange an...

  • Customer Service

    3 hours ago

    กรุงเทพมหานคร, Thailand Kohler Full time

    **BASIC FUNCTIONS** Under the supervision of the Supervisor - Customer Service, Asia Pacific, responsible for quotation/order processing and daily communication with internal departments and external customers. **SPECIFIC RESPONSIBILITIES** 70% Workload - Stakeholder for Asia Consolidation Hub (Shanghai WGQ) including daily operation, process enhancement,...

  • Customer Service Associate

    2 weeks ago

    กรุงเทพมหานคร, Thailand Hermès Paris Full time

    Customer Service AssociateAt a glance Job Category - Digital - E-commerce, Traffic Acquisition - Start date - 02/01/2024 - Years of Experience - Minimum 3 years - Contract Type - Unlimited contract - Job Schedule - Full time - Locations - Bangkok - Park Ventures Ecoplex - Legal Employer - SAINT HONORE (BANGKOK) CO., LTD - Posting Date - 02/05/2024, 04:12...

  • Associate Customer

    1 day ago

    พญาไท, กรุงเทพมหานคร, Thailand Haupcar Full time

    Associate Customer Experiences(สื่อสารภาษาจีน) Work Hybrid รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตพญาไท) สาขาอาชีพหลัก :...

  • Customer Service Representative, Service Team

    2 weeks ago

    กรุงเทพมหานคร, Thailand Thermo Fisher Full time

    Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external to Thermo Fisher. Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer,...

  • Customer Service Representative, Service Team

    2 weeks ago

    กรุงเทพมหานคร, Thailand Thermo Fisher Scientific Full time

    **Responsibilities**: - Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration. - Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular...

  • Customer Service Representative

    3 weeks ago

    กรุงเทพมหานคร, Thailand Dormer Pramet Full time

    The Role Dormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high-quality products and customer-driven services. Reports to Customer Service Manager (Southeast Asia) Key Performance Areas- Provide...

  • Customer Service Representative

    3 weeks ago

    กรุงเทพมหานคร, Thailand Dormer Pramet Full time

    Key Performance Areas - Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints. - Primary contact for external & internal customers to process, enter, maintain, and provide status of all standard and special orders. - Quote all established standard or contract pricing...

  • Customer Service Associate

    2 weeks ago

    กรุงเทพมหานคร, Thailand FWD Insurance Full time

    FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...

  • Customer Service Representative

    3 weeks ago

    กรุงเทพมหานคร, Thailand Sandvik Full time

    Date limite: 10 juin Pays: Thaïlande, Japon Localisation: Bangkok, Tokyo, Tokyo ID de poste: R0054916 Catégorie d'emploi: Vente et Service Produit **POSTULER À CET EMPLOI** Key Performance Areas - Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints. -...

  • Customer Service-bangkok Thailand

    3 weeks ago

    กรุงเทพมหานคร, Thailand Elite Advance Service Sdn Bhd Full time

    Office location: Singha Complex Building (MRT Petchaburi) 8 hours,5 days/week Able to work shifts 24/7 **ERX, a leading Fintech company, is hiring!!!** **ERX บริษัทชั้นนำในด้านฟินเทค กำลังเปิดรับสมัครงาน!!!** **Customer Service Agent |...

  • Customer Service Associate

    2 weeks ago

    กรุงเทพมหานคร, Thailand FWD Insurance Full time

    FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...

  • Corporate Customer Officer

    2 weeks ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Provide service for BC and Customers by E-mail. E2E Registration (Online and Batch) & Check documents and verify information before registration. ( E2E ) Perform product/service registration in both AWN & CSL order from BC and customer. Co-ordinate with related function for Implementation (Before & After Implementation). QualificationPrefer Age 25 - 35...

  • Customer Success Associate

    2 weeks ago

    กรุงเทพมหานคร, Thailand Capillary Technology Full time

    Associate - Customer Success Bangkok, CRM Asia As Associate, Customer Success - You would be responsible for: Working effectively both independently and as a member of a cross functional team. Supporting the analytics needs of business by analyzing data from multiple sources including Capillary CRM data & the external data from the clients Collate the data...

  • Corporate Customer Officer

    2 days ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Provide end to end process for sales order and registration service included. Support BC for creating sales order and register service. Coordinate with related department in order to send sales order for implementation. Tracking sales order in order to completed and start invoice for customer. Responsible to support BC requesting and problem...

  • Customer Service Associate

    2 weeks ago

    วัฒนา, กรุงเทพมหานคร, Thailand Property Scout Thailand Full time

    Make a high volume of outbound calls to both new and existing clients, with the goal of pre-qualifying potential buyers for real estate developer projects. Provide excellent customer service by understanding buyer needs and presenting relevant property options that may align with their interests. Screen and qualify both inbound and outbound leads, ensuring...

  • Operations Associate

    3 weeks ago

    กรุงเทพมหานคร, Thailand Pall Full time

    Be part of something altogether life-changing! Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene...

  • Customer Support Officer

    3 weeks ago

    กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full time

    Job Posting Location Bangkok Job Summary Responsible for installation order management,review and create customer profile, make appointment with customer and assign technicians, follow up and tracking installation work. Job Description Roles & Responses Review and create customer profiles within the SLA. Call to make appointments with customers and assign...

  • Customer Service

    2 weeks ago

    ราชเทวี, กรุงเทพมหานคร, Thailand บริษัท เดอะ แพลทินัม กรุ๊ป จำกัด (มหาชน) Full time

    อสังหาริมทรัพย์ เมื่อวานนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 5 ปี- กทม. (ราชเทวี)- ปริญญาตรี- สามารถเจรจาต่อรองได้-...