Domestic Service Desk Manager

Assist in Movaci projects assigned to the Service Desk department. - Train and assist fellow staff with less experience. - Monitor, answer and escalate tickets in ticket queues according to SLA agreements with customers and skill set of employee. - Perform LV 1 and LV 2 onsite technical support according to SLA agreements. - Provide remote support to...

. Check all the correspondence with the arrivals to ensure all information are recorded and check guest profile prior to arrival. - Charge the payments correctly for all prepay bookings together with the team - Reconfirm all guests’ information are correct on the Registration Card - Cover the desk or front of the house together with the team members...

This position focuses on customer service and builds partnerships with other departments to ensure that guests' needs are attended to promptly. Supervise the Front Desk operations together with the Front-Office Manager and ensuring that relevant policies and procedures are being followed and that the highest possible service is being delivered in a friendly...

Greeting guests upon arrival and checking them in using the hotel's reservation system. - Assisting guests with luggage and escorting them to their rooms, if required. - Providing information about hotel facilities, services, and local attractions to guests. - Handling guest inquiries, requests, and complaints promptly and professionally. - Processing guest...

**Job Number** 23195668 **Job Category** Rooms & Guest Services Operations **Location** Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai,., Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

**Additional Information** **Job Number**25039359 **Job Category**Rooms & Guest Services Operations **Location**Chiang Mai Marriott Hotel, 108 Chang Klan Road, Chiang Mai, Chiang Mai, Thailand, 50100 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

Manages Front Desk operations to ensure the highest level of guest service and operational efficiencies with regard to the check-in and check-out process. - Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue and profitability. - Compiles reports as may be required including...

Greeting guests upon arrival and checking them in using the hotel's reservation system. - Assisting guests with luggage and escorting them to their rooms, if required. - Providing information about hotel facilities, services, and local attractions to guests. - Handling guest inquiries, requests, and complaints promptly and professionally. - Processing guest...

Be fully aware of the general booking situation for the current and the future dates, especially During heavily booked periods - Be thoroughly knowledgeable of all Policies and Procedures and systems used in each sector of the Front Office sectors, to be able to give a decisive supervision to the staff when needed - Ensure that the various reports required...

Supervise and ensure the effectiveness of the Front Office operations and management including, Front Desk, Reservation, Call Centre and Airport Representation. ประกันสังคม,ค่าอาหาร,ชุดพนักงาน,หยุดสัปดาห์ละ 2 วัน, Service Charge ปริญญาตรี 5...

1. Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s names at every opportunity. 2. Registers and rooms all arrivals according to established procedures. 3. Maintains an intimate knowledge of departmental standards and procedures. 4. Performs check-in, check out and room change procedures and ensures all...

Assists the Host Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, and Guest Services/Front Desk. Position directs and works with Host Manager and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and...

1. Manage all aspects of the hotel operations which include, Front Desk Service, Food & Beverage, Kitchen, Housekeeping, Engineering, Spa and other relevant operating department ensuring highest level of guest experience 2. Develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times 3....

1. Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. 2. Registers and rooms all arrivals according to established procedures. 3. Maintains intimate knowledge of departmental standards and procedures. 4. Performs check in, check out and room change procedures and ensures all data...

Receive Mad Monkey guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. - Inform Mad Monkey guests of the services, tours and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to...

Send out guests’ information to all departments concern once check in - allergies, comments, honeymooners, wedding anniversaries, birthdays and things for all attention - Help F&B if needed especially during breakfast time - Check all the correspondence with the arrivals to ensure all information are recorded and check guest profile prior to arrival. -...

**Job Description**: **Your Responsibilities** The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. **Your Duties** - Documentation check: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass. - Tagging luggage...

**Job Description**: **Your Responsibilities** The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. **Your Duties** - Checking documentation: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass. - Tagging...

Greeting guests upon their arrival at the hotel entrance and providing a warm welcome. - Assisting guests with their luggage, including loading and unloading from vehicles and transporting it to their rooms. - Escorting guests to their rooms and explaining the features and amenities of the hotel along the way. - Providing information about hotel services,...

1.Responsible for assessing website customer requirements and creating website design prototypes, using Adobe Photoshop, for web projects. 2.Responsible to present web website design prototypes to customers during the course of the project. 3.Responsible for converting Photoshop files into W3C valid CSS themes. 4.Responsible to customize website themes into...