Front Office Manager
5 days ago
Manages Front Desk operations to ensure the highest level of guest service and operational efficiencies with regard to the check-in and check-out process.
- Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue and profitability.
- Compiles reports as may be required including rate and availability calendar; Interviews, trains, supervises, counsels, schedules and evaluates, manages and motivate all front desk associates.
- Works with and communicates effectively and efficiently with housekeeping and engineering departments
Encourages a team spirit amongst the associates providing leadership and guidance.
- Uses effective and sound management skills & judgement to solve issues for best possible outcomes.
- Communicates with guests and associates, both verbally and in writing to answer questions and provide clear direction in advising and instructing staff accordingly.
- Organize, conduct and/or attend meetings to obtain and disseminate pertinent information.
- Implements and monitors all promotions and programs.
- Ensures that all management company SOPs are fully complied with.
Supports and embraces management company culture and core values.
- Assumes additional assignments and responsibilities as may be directed by cluster hotel manager.
ประกันสังคม,ค่าคอมมิชชั่น,ค่าอาหาร,ชุดพนักงาน,service charge, group insurance, other benefits same as 4-5 star hotel
ปริญญาตรี
2 ปีขึ้นไป
Good command of English
Proven knowledge of problem resolution, organizing and conducting staff meetings and training.
Excellent leadership, organizational and communication skills
Hotel Culture (Chiang Mai) Co., Ltd. is an established company. There are Singapore-based conducting hotel businesses and restaurant in Singapore and Malaysia and the company registered in Thailand for hotel business and restaurant is located in Nimmanhaemin business district of Chiang Mai, Thailand. Stay with Nimman, a brand-new five-star hotel nestled in the heart of Nimman.
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