Grab Support Team Lead

**Company Description** Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

**Operations**: setting-up, develop and lead day-to-day collection operations, including collections call Centre, skip-tracing, field collections, external outsourcing vendors. **Teambuilding**: build, drive and develop the teams according to the highest standards of the industry. **Collection content**: develop efficient collection content adjusted to the...

**Teambuilding**: build, drive and develop the teams according to the highest standards of the industry. **Collection content**: develop efficient collection content adjusted to the country specific within Grab's general policies. Improve policies and documents needed. Build reliable, trusty and long-term relations with assigned customers. Negotiate &...

**Job Description**: **Life at Grab**: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

**Company Description** Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

**Job Description**: **Get to know our Team**: As a member of Grab, not only will you bring your skill sets to drive your team forward, but you will also develop your untapped potential and be inspired by some of the most amazing minds in the industry. Our team consists of both young and experienced individuals who are tenacious, motivated, and energized by...

**Campaign strategy and planning**: Partner with the different teams in defining problem statement, setting priorities, shaping campaign framework, and provide recommendations on how to cope uncertain circumstances during campaign. **Operation management**: Help ensure campaign lives seamlessly by helping planning operations flow and ensure every team...

**Job Description**: **Life at Grab**: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...

Ensure success of key merchants on Grab platform including driving revenue and smooth operation. Lead development of key initiatives and working with other teams to boost revenues. Work with related teams to manage all forms of merchant communications and community to ensure that merchant are up to date with latest features and information. Good time...

You help drive growth and high ROI - ensuring that our partners are growing together with Grab. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers. You will serve as the point of contact between the merchant and internal stakeholders (i.e. Customer Experience team) and ensure...

Relationships building continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications. **Marketing campaign and promotions design**: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners. **Driving...

**Marketing campaign and promotions design**: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners. **Driving growth and Higher ROI**: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI...

Relationships building continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications. **Marketing campaign and promotions design**: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners. **Driving...

Lead development of key initiatives and working with other teams to boost revenues. Work with related teams to manage all forms of merchant communications and community to ensure that merchant are up to date with latest features and information. Good time management to deliver multiple projects at the same time. Able to follow through to ensure excellent...

You form marketing campaigns and initiatives together with our partners to add value to our users, forming a win-win situation. You help drive growth and high ROI - ensuring that our partners are growing together with Grab. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal...

Prepare business and growth plans and own new city entire execution - business results, P&L, and performance targets. This includes overseeing the operating plan, marketing plan, budgets, cash flow and overall business finances. Operate as lean as possible in ongoing day-to-day operations. Initiate, solidify, and maintain productive relationships with key...

Oversee and shape the entire operations and development of the business including go-to-market strategies, business models, operating processes design and setup and financing strategies. Prepare business and growth plans and own new city entire execution - business results, P&L, and performance targets. This includes overseeing the operating plan, marketing...

**Job Description**: **Life at Grab** At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...