Key Account Management Team Lead
3 days ago
Relationships building continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications.
**Marketing campaign and promotions design**: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners.
**Driving growth and Higher ROI**: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers.
**Cross-functional relationship**: Work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience.
You will be most likely working with a team from a very early stage. It's crucial to work in teamwork, tools and processes needed to serve, retain and grow our most important merchants.
The Must-Haves You have Heart, Hunger, Honour and Humility.
Experienced in handling and dealing with partners & customers.
An exceptional track record of driving revenue through partnerships.
Multi-tasking and able to work under pressure and constantly changing environment.
Good communications in English.
Great communication and negotiation skill.
The Nice-to-Haves At least 2-4 years' experience in related role.
Passion for the on-demand delivery space, and food delivery in particular.
Our Commitment We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.
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