Customer Success Executive
4 months ago
This is a remote position in Thailand.
In this role, you'll manage direct sales, nurture channel partnerships, and ensure our customers succeed with our software solutions.
Key Responsibilities:
**Direct Sales Management**
- Develop and manage a pipeline of leads and opportunities.
- Engage with prospective customers, converting leads into successful sales.
**Channel Management**
- Build and maintain strong relationships with new and existing channel partners.
- Identify new business opportunities and drive revenue growth through strategic partner collaborations.
- Collaborate with partners to deliver compelling product presentations to end-users.
- Provide partners with accurate proposals, quotations, and pricing information.
- Implement sales programs to enhance product positioning and promotions.
- Conduct regular business reviews with partners and recommend actionable improvements.
**Customer Experience & Account Management**
- Serve as the primary contact for customers, guiding them through a successful onboarding process to maximize product adoption.
- Act as a trusted advisor, delivering tailored solutions that support customer growth and employee development.
- Conduct training sessions, both on-site and via webinars, to empower customers to effectively utilize our tools.
- Provide detailed answers to customer inquiries and assist with navigating complex software tools.
- Collect and communicate customer feedback to relevant teams, driving continuous product and service improvement.
- Maintain composure and adaptability in a fast-paced environment, responding to evolving customer needs.
- Proficient knowledge on Thailand HR & Payroll compliance.
**What We Offer**:
- An opportunity to work remotely (from Thailand) with a passionate and supportive team.
- A dynamic environment where your contributions are valued.
- Continuous professional development and growth.
Pay: ฿35,000.00 - ฿50,000.00 per month
-
Customer Success Manager
2 weeks ago
Thailand Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Customer Success Executive
7 months ago
Thailand Cargobase Full timeCargobase is looking for a **Customer Success Executive** to help us realize our growth ambitions in the Thailand market. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to...
-
Customer Success Manager
7 months ago
Thailand Aveva Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
[n1] Customer Success Executive/saas hybrid
7 months ago
Thailand Reeracoen Thailand Full time**Overview**: **Salary**: 50,000 THB ~ 80,000 THB**Industry**: Software, Web Service[Responsibility] Strive for success of existing Japanese customer's onboarding who have implemented by delivering the value of the service and establishing the service to become an indispensable business infrastructure. ・Client Relationship Management Serve as the primary...
-
Customer Success Manager
1 month ago
Thailand Revinate Full time**Role Overview** **Goals**: - ** Client Success**: All clients must be DELIGHTED with Revinate and our service, not just satisfied. - ** Client Management**: CSMs are the single point of contact for their assigned accounts and will work best in a dynamic, technology-driven environment to effectively manage a high velocity of activity. - ** Renewals**:...
-
Customer Success Manager
7 months ago
Thailand Netis Global Full time**Customer Success Manager (Based in Thailand)** - Managed specific projects, controlled project progress and risks, and ensured the completion of implementation work on time and quality; - Ensure the stable operation of products, and fulfill the maintenance service commitment for specific customers through high-quality after-sales support; - Promote...
-
Customer Success Manager-apac
2 weeks ago
Thailand AppsFlyer Full time**AppsFlyer** - Thailand - Unspecified **ABOUT COMPANY** AppsFlyer is a mobile advertising measurement platform that allows app marketers to measure their user acquisition campaigns in real-time. **JOB DESCRIPTION** **This is a unique opportunity to be one of AppsFlyer’s dedicated customer success managers with our amazing clients in the Asia Pacific...
-
Junior Customer Success Manager
7 days ago
Thailand Ematic Solutions Pte. Ltd. Full time**Ematic Solutions Pte. Ltd.** - Thailand - Salary (THB) 28K - 32K **SKILLS REQUIRED** Business Development, Customer Retention, Digital Marketing **ABOUT COMPANY** Ready for your next career move in digital marketing and AI? Believe in working smart, and want to have fun doing it? Ematic Solutions might just be the place for you! **JOB...
-
Customer Experience-customer Care
7 months ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers...
-
Customer Success Manager
2 weeks ago
Thailand PeopleStrong Full time**Location: Bangkok (Thailand)** **Responsibilities: **Customer Operational Account Management**: - The Customer Success Manager will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew exiting contracts, as...
-
Customer Experience-customer Care
2 weeks ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- Company Introduction - Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia. It is accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments...
-
Customer Success Mgmt Assoc
2 weeks ago
Thailand Moody's Corporation Full timeThis role is responsible for working with other sales colleagues and other internal stakeholders to drive the adoption of KYC & Data Apps solutions, with the goal of improving the overall customer experience to help drive growth and customer loyalty, helping clients to realize value in our offering and achieve their desired outcomes. - Meet or exceed...
-
Client Success Manager
3 months ago
Thailand Agency Growth Team Full timeDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...
-
Customer Experience-customer Care
2 weeks ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers have a flawless and effortless...
-
Customer Engagement Manager
7 months ago
Thailand bolttech Full time**In this position you will.... lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction, report on progress to operations head in local and regional, and work closely with cross-functional teams to...
-
Marketing Executive
7 months ago
Thailand Pet World Thailand Full time**Key responsibilities & duties** - Assisting Manager in building the brand awareness and establishing brand presence in Thailand for Pet Food (Dog & Cats) - Identify and develop new business opportunities, including potential sales channels and sales areas. - Lead, plan, manage and ensure proper execution of marketing campaigns for Business-to-Business and...
-
Commercial Account Executive
5 days ago
Thailand Snowflake Full time**COMMERCIAL ACCOUNT EXECUTIVE** Our Commercial Account Executives are responsible for the full sales lifecycle with mid market customers. To be successful in this exciting role you will have a proven track record selling solutions in the data and/or analytics arena or at least in Cloud. You know that sales is the career you want to pursue and you are...
-
Commercial Account Executive
5 days ago
Thailand Snowflake Full time**COMMERCIAL ACCOUNT EXECUTIVE** Our Commercial Account Executives are responsible for the full sales lifecycle with mid market customers. To be successful in this exciting role you will have a proven track record selling solutions in the data and/or analytics arena or at least in Cloud. You know that sales is the career you want to pursue and you are...
-
Freight Forwarding
3 days ago
Thailand BARSAN GLOBAL LOISTICS CO LTD Full time**Freight Forwarding - Sales Executive / Sales Manager** We are looking for a Sales Executive / Sales Manager for Barsan Global Logisitics's office in Bangkok and Laemchabang, Thailand to be a part of our growing organization! As Freight forwarding Sales Executive / Sales Manager, you would be responsible for bringing sales for Air Freight, Sea Freight,...
-
Customer Service Executive
3 weeks ago
Thailand EASY SPEED INTERNATIONAL LOGISTICS LIMITED Full timeCustomer Service Executive (Airfreight) Location: Thailand Company: Easyspeed International Logistics Pte Ltd Position: Full-time About Us We are a freight forwarding company established in China with 11 strong years of market presence. We specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month. Position...