Solution Design Manager

6 months ago


Thailand DHL Full time

**Responsibilities**:
To lead/ support the SD workstream in the pursuit of new business/ renewal of existing
- Provision of solutions/ analytical support for implementation/ re-engineering needs for key/ strategic projects as assigned
- To establish optimal costing/ commercialisation for New/ Existing business
- Engage and work closely with operations team on implementation of assigned projects
- Engage and work closely with BD and sector team on proposing solution design needs
- Outline solutions and commercial proposals in appropriate formats for presentation to internal / customers. Participate in customer presentations where required
- Develop and maintain good and effective communication across the business
- Works proactively with the customer to identify potential commercial / service improvement opportunities
- Interacts with customer senior management to uncover needs & opportunities.
- Develops and delivers innovative solutions and services that create value for customers and that help meet DSC's growth targets
- Actively collaborates with colleagues to develop new services / solutions that improve the customer experience
- Anticipates potential risks and proactively implements contingency plans with the support of customers
- Proactively reviews and improves internal processes that do not meet the customer’s needs
- Actively collaborates with colleagues to gain agreement and resources to meet customer needs

**Requirements**:

- 4 to 6 years relevant experience in solution design or relevant role (analyst or improvement)
- Warehouse, transport and supply chain knowledge.
- Exposure to modeling of complex warehousing or domestic transport network, logistics / transport operations, etc
- Knowledge of divisional products and capabilities
- Understanding of SD tools, techniques and procedures



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