Customer Support Executive
2 days ago
We are seeking a service-minded Customer Support Officer to become part of our organization. As the fastest growing platform in our category, the pressure is high but so are the rewards. We are a passionate, hard-working team and we strive to enable better careers for talented professionals in Thailand.
Identifying customers' needs, clarify information, research every issue and providing professional solutions.
Explaining and guiding customers how to use company dashboard and services.
Calling to build sustainable relationships and engage customers.
Analyze performance of previous job listings on a weekly basis and coordinate with related AEs on results.
Adjust the job positions posted by clients to improve performance and to provide better results when required.
Managing incoming calls and customer service inquiries.
Generate sales leads.
Qualifications.
Bachelor's Degree in any fields.
Good command of Thai & English.
Good Communication Skills.
Having experience in customer service & sales is a plus.
**Job skills required**: English, Thai, Service-Minded
**Job skills preferred**: Sales, Outgoing Personality, Problem Solving, Good Communication Skills, Positive Thinker
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