Sales Account Team Lead
2 days ago
**Are you **_driven_**, **_results-oriented_** and a **_team player_**?**
With over 15,000 customers in 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.
At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.
It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
**If this is a journey you’d like to embark on, keep reading**
As a member of an innovative, motivated and talented team, you will be responsible for providing technical, policy, and procedural guidance to the Sales Agent. The Sales Team Lead should have extensive knowledge of sales processes and procedures in order to manage our Sales Agent team effectively.
On a daily basis, the Sales Team Lead will be responsible for monitoring the Sales agent team, whose job is to generate and qualify outbound leads which includes uncovering their needs to better understand how StoreHub's system can grow their business. Our next Sales Team Lead should be organised, attentive to details, and committed to meeting all of our department goals and metrics. This person will be working closely with colleagues and the Sales Manager to ensure consistent and high quality service.
You don’t need to be an expert or know everything about our industry (even we don’t). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.
**Requirements**:
**What you will do**:
- Help lead the Sales Agents in StoreHub Thailand’s office
- Liaise with upper management to ensure sales targets are met
- Analyse current marketplace and give important feedback to leadership team and management team on the market and our competitors
- Generate enough leads and organise enough meetings in order to meet company and team targets
- Train Sales Agents to improve their customer orientation, sales techniques and product demonstration skill
- Responsible for KPIs and goals of all Thailand SC team
- Represent StoreHub by managing and monitoring the brand activity within the country, and by representing the company in the local market at events
- Understand our strategic direction and initiatives and assist with team alignment and support
**You will need**:
- A BIG passion for helping SME businesses
- You have at least 3 years of experience in Sales Solution and 1 years as a Team Lead
- You have managed, trained and coached a team before
- You have an excellent command of English & Thai
- Experience working cross-functionally with different departments and teams within a company
- You are process and number driven with an analytical mindset
- You have excellent phone etiquette and are comfortable with presenting and explaining StoreHub’s products to our clients over the phone.
- You enjoy the challenge of working in a fast-paced data-driven sales environment.
**Benefits**
**We do have all the other cool perks too**:
- Medical and Dental Outpatient Visits + Medical Insurance
- Apple Macbooks for everyone
- Learning Budget - for courses, books, and levelling up
- Hybrid working (WFH + Office)
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