Customer Contact Experience Agent

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

Responsible of case management and managing Contact Center Operations team to provide services to customers via Telephone. - Oversee Contact Center Operations team performance with a high standard of work that aligns with the objectives or criteria effectively for example Training, Coaching, Monitoring, Quality tracking etc. and assist team with escalated...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

**Responsibilites** - Understand and implement internet sales and follow up process. - Facilitate the Appointment Log Process to ensure appointments are created, recorded daily, tracked, and use this knowledge to confirm future appointments one day in advance with the customer. - Try and secure an appointment to get the customer into the dealership. -...

DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Company Description **Why work for Accor?** - We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities. - Every chapter of your story is yours to write and together...

Job Posting Location Bangkok Job Summary Assist in the formulation of client's KPIs for individuals and teams 2. Monitor and coaching call center agent and provide guidance and feedback for improve agent performance 3. Ensure daily processes/ contact center operation to meet KPIs and SLAs 4. Devise ways to optimize procedures and keep staff motivated 5....

Job ID 49040 Business Others Job Detail - Response to oversea agent related to rate and operation issues - Contact and build the best relationship with the shipping line and forwarder - Contact key customers, listen, and create any S.O.P. according to their requirements - Immediately solve problems with arisen - Communicate and coordinate with other...

**Customer Experience Executive -**_ _**Protect Group** **Location**: Bangkok, Thailand **Contract**: Permanent, Full-Time **Hours**: Sunday - Thursday 8am - 6pm (Sunday 9am-4pm) **Language requirements**:Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Role Description** Protect...

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary - A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

**Officer Customer Service Seafreight Import** **Your Responsibilities** - Advise cargo readiness to overseas network agents and follow up shipment - Update shipment status to customer - Review shipping documents as well as provide overseas agent the instruction of B/L draft - Send B/L draft to customer or shipping team to confirm - Follow up final...

**fcc is a tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service, and CRM/CEM tech solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, fcc seeks the potential to join an exciting ride to extensively expand its businesses and manage relationships with our...

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...