Reservations Agent

6 months ago

กรงเทพมหานคร, Thailand Hilton Full time

Reservations Agent

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards

**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As Reservations Agent you will directly support team in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of...

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As Reservations Agent you will directly support team in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of...

  • Reservation Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Reservation Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservation Agent

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservations Agent

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24163637 **Job Category** Reservations **Location** The Westin Grande Sukhumvit Bangkok, 259 Sukhumvit Road, Bangkok, East Java, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservation Agent

    5 months ago

    กรุงเทพมหานคร, Thailand HSH Group Full time

    Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Reservation Agent to support Sales & Marketing team. - Work for a prestigious hotel in Bangkok - Learn and grow within a strong sales & marketing operation - Favorable remuneration package **Key Responsibilities** - To take and maintain up-to-date accurate reservation records,...

  • F&b Reservation Agent

    5 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As F&B Reservations Agent you will directly support the reservations team in driving the performance of the reservations on property. You will further assist in maintaining and improving F&B reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will...

  • Reservations Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24172817 **Job Category**Reservations **Location**Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Reservations Agent

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24172817 **Job Category** Reservations **Location** Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Reservations Agent

    5 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24106019 **Job Category** Reservations **Location** Courtyard Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Reservations Agent

    1 week ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24195565 **Job Category**Reservations **Location**W Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • F&b Reservation Agent

    5 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • F&b Reservation Agent

    5 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Reservations Sales Agent

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 23217534 **Job Category** Reservations **Location** Royal Orchid Sheraton Hotel & Towers, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservations Sales Agent

    5 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** (Local-Thai) **Job Number** 24095622 **Job Category** Reservations **Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

  • Senior Sales Operations Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Qatar Airways Full time

    An exciting opportunity to join the Qatar Airways Outstation team in **Bangkok, Thailand** as **Senior Sales Operations Agent**. In this role you are expected to actively engage with the sales team to help achieve assigned revenue targets by providing technical support. Provide five-star service to Qatar Airways internal and external customers. Act as Qatar...