Sea Freight Customer Service Manager
1 week ago
Job ID
51896
Business
Others
Job Detail
- Response to oversea agent related to rate and operation issues
- Contact and build the best relationship with the shipping line and forwarder
- Contact key customers, listen, and create any S.O.P. according to their requirements
- Immediately solve problems with arisen
- Communicate and coordinate with other departments
- Control shipping line costing
- Handle and follow up on any claims and irregular shipments
- Manage and supervise subordinates as well as train new operation staff
Salary
50,000 - 60,000 (THB)
Location
Bangkok
Required work
experience
- Age between 35-45 years old
- At least 5 years of experience in Customer Service Sea Freight
- Strong in Export but able to do import as well
- Business level of English
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