Platform Operation and New Business Development
2 days ago
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Job Posting Location
Bangkok
Job Summary
Explore and develop new business opportunities to add value for contact center operations, outsourced contact center, AIS Shops, and relevant business units.
**Job Description**:
- Explore and develop new business opportunities to add value for contact center operations, outsourced contact center, AIS Shops, and relevant business units.
- Define new business development analysis and requirements to support contact center operations, outsourced contact center, AIS Shops, and relevant business units.
- Coordinate with relevant business units for new customer implementation including project plan, solution design, cost/benefit analysis ensuring project implementation is in good order.
- Close collaboration with client teams, arrange business development meetings with prospective clients to developing business development strategy and growth platforms.
- Analyze and recommend client proposals, contracts, and any further documentation.
- Provides solutions to complex business problems and analyze gaps to fulfill business processes.
- Build client relationships leading to qualified opportunity identification and involvement throughout sales cycle for deal closure.
- Act as point of contact for resolution and escalation of all key items with the client and internally with cross functional.
- Interact with senior management levels at a client and/or within AIS, involves negotiating or influencing on significant matters.
- Gain buy-in from relevant stakeholders to execute strategies and help launch programs to enhance productivity and maintain competitiveness.
- Gather relevant market information and best practices in contact center technology movement or trend.
Recruiter
Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)
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