Senior Customer Insight

Track and analyze consumer sentiments. Responsible for monitoring, tracking, analyzing, and reporting on customer satisfaction metrics to derive actionable insights and recommendations. Utilize customer feedback data to identify areas for improvement and opportunities. Prepare detailed reports summarizing key insights, trends, and recommendations. Present...

Department Operations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management. Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality...

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience....

NielsenIQ/GfK Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer...

**Role**: 1. Conducting research on customer behaviors, pain points, and needs using both quantitative and qualitative methods, such as customer satisfaction surveys, follow-up surveys, and focus groups. 2. Analyzing customer data, such as app usage and transactions, along with the survey results to identify patterns and develop strategies for each...

We are looking for a dynamic Insight Manager to join our team in Bangkok. - The Insight Manager reports to one of the teams of Senior Research Managers. The key role of the Insight Manager is to manage quantitative, qualitative and community research projects, with the supervision of senior researchers.**Responsibilities**: - Act as the project owner for...

**Requisition ID** 51143 **Position Type** FT Permanent **Recruiter **#LI-SS1 **Posting Type** LI **About the Role**: Work Location: Bangna, Bangkok, Central City Tower, Bangna-Trad Road, 10260 Reporting To: Market Research and Consumer Insights Director APMEA As an Insights Manager, you will be at the forefront of driving data/information driven decision...

Communicate with internal clients to understand the business. Be able to Interpret various sources of data, sharing the reports, and making sure all the recommendation from agencies or from own interpretations are actionable insight. Provide overall business situation and customer behavior to the management level and be able to provide recommendation to...

Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients. Providing in-depth consulting services and delivering insights and analytics as well as thought leadership. Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for...

Providing performance overview analysis and business issue analysis to Automotive and other Tech and Durable clients. Providing in-depth consulting services and delivering insights and analytics as well as thought leadership. Developing deep knowledge of NielsenIQ M.I Service (Tech & Durable Vertical) and Panel solutions and delivering value for...

Have full responsibility for assigned clients and associated budget and profit targets. - Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings. - Actively work...

Track and analyze consumer sentiments. Stay informed about industry trends and innovations to propose forward-thinking strategies. Utilize customer feedback data to identify areas for improvement and opportunities. Provide insights and recommendations to support decision-making and strategic planning. Be able to Interpret various sources of data, sharing the...

**Job Highlights** - Boost Earnings with Project Incentives - Pitch Insights from Customer Feedback - Partner with Enterprise Accounts We are looking for a highly motivated Sales Lead to spearhead the expansion of our advanced Customer Insights Solutions, an integral part of our innovative Voice of the Customer (VoC) platform services. As the Sales Lead,...

Have full responsibility for assigned clients and associated budget and profit targets. - Partner strategically with clients to fully understand their business, proactively manage the relationship, handle issues professionally and proficiently, work towards repeat business, and capitalize on opportunities to introduce other Ipsos offerings. - Actively work...

Key Responsibilities: - Lead the development and execution of consumer insight strategies to drive business growth and enhance consumer engagement. - Utilize a variety of research methodologies, including surveys, focus groups, and data analytics, to gather and analyze consumer data. - Translate consumer insights into actionable recommendations for product...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details - Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than...

Provide consumer, category and competitor insights to support marketing team in strategic plans. Monitor and track brand performance and evaluation of marketing mix. Lead marketing research calendar and Innovation testing. Research Agency Management. Serve as the navigator by providing thought partnership with trade marketing and providing a holistic view of...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

(Please note that we are advertising the same role in multiple locations given the location flexibility)_ **Key Accountabilities** In this Strategic Leadership Role, you will be responsible for Customer Success for the Consumer Insight Strategic Analytics & Insight Practice Area across APAC reporting into the SA&I Customer Success regional leader. Key...