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Malay Customer Service Representative

4 months ago

กรงเทพมหานคร, Thailand GrowthFn sdn bhd Full time

Inbound and outbound call experience for at least 1 year.

This are some of the responsibilities you will undertake.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- No experience needed for fresh graduates.

**Job Types**: Full-time, New-Grad, Permanent

**Salary**: ฿45,000.00 - ฿52,000.00 per month

COVID-19 considerations:
All COVID-19 protocols will be observed.

**Education**:

- High School (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (required)

Expected Start Date: 26/06/2023