Amway Contact Center Supervisor

**JOB PURPOSE**: This role is responsible for leading, developing, inspiring and coaching Contact Center Operations, Quality Assurance & Capability and Development team in a fast-paced, dynamic the whole team environment to provide exceptional experience to ABOs and Members. Leading team in accomplishing beyond their key measures of success, including all...

Responsible of case management and managing Contact Center Operations team to provide services to customers via Telephone. - Oversee Contact Center Operations team performance with a high standard of work that aligns with the objectives or criteria effectively for example Training, Coaching, Monitoring, Quality tracking etc. and assist team with escalated...

Solving the problem for ABOs/Members or co-operate with related divisions to find the best solution and feedback - Oversee Contact Center Operations team performance with a high standard of work that aligns with the objectives or criteria effectively for example Training, Coaching, Monitoring, Quality tracking etc. and assist team with escalated customer...

To make planning and ensure that the data entry of product in Inventory systems is accurate and complete - To complete all item master set up into all inventory systems within timely basis. - To complete all pending product transfer in nationwide. - To complete all inventory mismatch in nationwide. To enhance the efficiency of Inventory Control System - To...

Coordinate and communicate with Amway Thailand Shops/Call Center/Warehouse to address language barrier. - Collaborate with Thailand Supply Chain Planning teams, based in Busan, South Korea, to ensure consistent supply to the shops. - Participate in market S&OP process and understand overall launch and promotion plan in Thailand Market. - Inventory management...

Providing the knowledge and skills of the business professional which include products and personal development to the ABO through the training road map, training courses as well as the special workshops and Amway experience touch points. - Planning and create the special projects and activities with the reasonable budgeting to create the exciting among ABOs...

**Job responsibilities**: - Coordinate and communicate with Amway Thailand Shops/Call Center/Warehouse to address language barrier. - Collaborate with Thailand Supply Chain Planning teams, based in Busan, South Korea, to ensure consistent supply to the shops. - Participate in market S&OP process and understand overall launch and promotion plan in Thailand...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

Plan and develop the standard work processes by identify industry best practices and implement those best practices for best in class customer experience. - Improve working processes continuously by taking inputs from ABO & Customer / Team suggestions to analyze and improve the details of the workflow so that the workflow has better performance or...

Research and Development of new and/or improved products in food formulation by working with third-party and/or with regional R&D Centers, including but not limited to: - Supports technical efforts with the market-level and/or global team to identify, develop and support new products/services to support the local product portfolio. - Familiarize with...

**SUBFAMILY RESPONSIBILITIES** Serves as the primary point of contact for assigned ABOs, providing the ABO with guidance and support by: - Providing data-driven consultative support and service to high value ABO accounts in order to achieve business objectives identified by local/sub-regional/regional sales leadership - Tailors consultative support and...

Responsibilities - Help to support product registration and compliance of a wide range of Amway products in Thailand, focusing cosmetics devices/ medical devices. - Support activities for enabling favorable business environment with target scientific community and FDA. - Provide technical services to other departments.

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary - A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1. Manage Contact Center to meet Call Center KPIs, Customer Requirements and company processes. 2. Monitor and evaluate the performance to develop performance improvement and...

Providing data-driven consultative support and service to high value ABO accounts in order to achieve business objectives identified by local/sub-regional/regional sales leadership - Tailors consultative support and service based on the type/level of ABO account (e.g., basic, major, key or strategic) - Provides core content and information about Amway’s...

Job responsibilities: - Responsible for stock taking both monthly and annually of all Amway Shops and DC - Responsible for stock adjustment & stock destruction - Responsible for item master creation - Responsible for product transfer in nationwide. - Support ad-hoc projects as assigned Basic knowledgeable requires: - Bachelor's degree or higher in...

**Key resopnsibilities** - Responsible for the day-to-day manager of team member of contact center including work and attendance monitoring in accordance with organization policy and applicable legal requirements. - Leads, coaches, develops, supports, and motivates all team members to achieve service and operational goals. - Ensure that Contact Center...

**Responsibilities** - Build, train, and direct our growing Business Development Center department. - Plan and develop Customer Experience through Business Development Center/Contact Center - Be Business Development Center’s Systems Champion (Salesforce, CXP, Autoline, Protocol, other required systems). - Developing and standardize leads nurturing process...

แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Supervisor (Contact Center) - English Skill รับสมัครด่วน สถานที่ปฏิบัติงาน :...

**RESPONSIBILITIES** - Provides post-sales/implementation technical product support to include installation, troubleshooting, problem resolution and maintenance by: - Providing technical support to service/repair centers, Quality Assurance, Product Development, Manufacturing, Marketing and other areas as required to support objectives - Determining cost...